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Helendale Dermatology & Medical Spa

3.8 55 reviews
Overall rating
3.8
out of 5
55 reviews
5 star 66%
4 star 5%
3 star 1%
2 star 4%
1 star 24%

About Helendale Dermatology & Medical Spa

Helendale Dermatology & Medical Spa offers a comprehensive range of medical and surgical skin care services, as well as laser and esthetic enhancements. The on-site Medical Spa provides a tranquil setting for facials, facial fillers, and skin treatments. Patients praise the practice for its incredibly caring, compassionate, and knowledgeable staff, who take the time to address their concerns and provide individualized care. The waiting room is comfortable and inviting, and it smells good too. The team is extremely helpful, informative, and personable, making patients feel at ease. Scheduling is easy, and patients are seen in a timely fashion for quick and efficient appointments. Overall, Helendale Dermatology & Medical Spa provides an exceptional experience, making patients feel comfortable and confident in their skin.

Sep 2026
5.0
I cannot say enough wonderful things about Dr. Arthur and her entire staff! I actually travel about 30 minutes specifically to see her, and I wouldn’t go anywhere else.

Dr. Arthur is incredibly knowledgeable, not only in what she does professionally, but in so many other areas as well. I genuinely enjoy our conversations during my appointments. She has such an amazing knowledge of history and other subjects that I always seem to learn something new while I’m there!

Another thing I really appreciate about Dr. Arthur is how honest she is with me. I completely trust her opinion. She will tell me what she thinks will look good, what I do or don’t need, and she never… read full review
Jul 2026
5.0
Helendale Dermatology is absolutely amazing. I see Gregory every year. He is so thorough and caring, and explains everything to me. I get a yearly scan and have had some benign spots taken care of. I really feel like I am in good hands when I come here. They have a spa as well! The shop here is where I always get my sunscreen. An added bonus is the decor. I feel like I am in an article by Architectural Digest every time I visit the office!
Jun 2026
5.0
I've been seeing Dr. Arthur for Botox and fillers for several years, and I couldn't be happier with my experience. I am always thrilled with my results—they look natural, refreshed, and exactly what I was hoping for.
The entire office is warm, welcoming, and incredibly professional. From the moment you walk in, the staff makes you feel comfortable and well cared for.
One of the things I appreciate most about Dr. Arthur is her honesty. She has actually told me on more than one occasion that I don't need a particular treatment, even though it would mean not making a sale. It is so refreshing to have a doctor who truly puts her patients' best interests first and is willing… read full review
Photos of Helendale Dermatology & Medical Spa, 500 Helendale Road Suite 100,  Rochester
All 24 photos

Hours

Monday 8:30AM - 4:30PM
Tuesday 8:30AM - 4:30PM
Wednesday 8:30AM - 4:30PM
Thursday 8:30AM - 4:30PM
Friday 8:30AM - 1:30PM
Saturday Closed
Sunday Closed

Good to know

  • specialties: cosmetic dermatology
  • by appointment only
  • accepts credit cards
  • bike parking

Location

500 Helendale Road Suite 100, Rochester, NY 14609

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Helendale Dermatology & Medical Spa · 500 Helendale Road Suite 100, Rochester, NY 14609

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