About Genesee Glass & Mirror Inc.
Genesee Glass & Mirror Inc. in Rochester, NY, has been a trusted source for professional and expedited glass and window repair services in Monroe County for 40 years. The company offers a range of services, including in-shop and on-site repairs. Its team is renowned for being incredibly professional and knowledgeable, with a focus on delivering high-quality products and quick turnaround times. Customers praise the company for their exceptional customer service, with personal attention and satisfaction guarantees. One customer mentioned a technician named Trey, who provided courteous and kind service while replacing broken glass. Although they may not specialize in all types of repairs, Genesee Glass & Mirror's expertise lies in its ability to handle unexpected situations with care and attention to detail. Customers have noted the efficiency of the scheduling process and competitive pricing, including discounts available on their website. Despite some wait times for parts, the overall experience is regarded as a top-notch process, with seamless estimating, quoting, and installation.
Great company to replace a piece of glass. I accidently broke my old Anderson crank window. I had 2 people give me quotes both over $450 saying I needed a whole new stash. I called Gerry and he helped me over the phone on how to take the window off and quoted me over the phone, a much more reasonable price. after I emailed pictures. I then brought the window in and they made the glass and replaced it in 1 week. I strongly recommend this company.
Great company to replace a piece of glass. I accidently broke my old Anderson crank window. I had 2 people give me quotes both over $450 saying I needed a whole new stash. I called Gerry and he helped me over the phone on how to take the window off and quoted me over the phone, a much more reasonable price. after I emailed pictures. I then brought the window in and they made the glass and replaced it in 1 week. I strongly recommend this company.