Five Star Improvements

Five Star Improvements is a home and commercial remodeling company serving Rochester. With over a decade of experience, they offer a range of services including roof installation, siding replacement, window replacement, snow removal, and gutter replacement. Customers praise Five Star for their affordable rates, excellent customer service, and attention to detail. Clients appreciate the company's clear communication throughout the project, from initial consultations to on-site management. The team is also commended for their professionalism, cleanliness, and respect for homeowners. The staff is very responsive and dedicated to ensuring the job meets customer expectations. They are known for standing behind their work, handling complex projects, and overcoming unexpected challenges. The team works quickly and efficiently, with superintendents and project managers there every step of the way to help with any problem. Recent reviews highlight the quality of roofing work, with customers describing the process as stress-free and the cleanup as thorough. The team is praised for their professionalism, friendliness, and incredible skill. Customers note that the crew completed a large amount of work in just two days, including the removal of three layers and cedar shingles. Overall, clients feel confident in the company's ability to deliver excellent results, with staff like Mason, Matt, Louis, and Vito going above and beyond to ensure satisfaction.