About Empire Visionworks
Reviews for Empire Visionworks
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 6PM
Sunday: Closed
Tips
accepts credit cards
Empire Visionworks is an optical retailer offering a wide selection of glasses and contact lenses for people of all ages. Known for their high quality and value, they carry popular brands including Ray-Ban and offer prescription sunglasses. They accept many vision insurance plans and Flexible Spending Accounts (FSAs). The business emphasizes customer service with friendly and helpful staff who assist customers in finding the right frames and guiding them through the ordering process. Customers have praised the staff for their kindness and efficiency, especially when helping with insurance and lens replacements. The licensed opticians are knowledgeable about the products and insurances, making the experience smooth and pleasant. Customers also feel cared for, with staff showing patience and understanding, especially during special fittings like multi-focal contacts. Overall, Empire Visionworks is highly recommended for quality eye care and attentive service.
I had a Great experience at Vision Works the Dr and the ladies were very personable helping me. I like there’s no more I dilation the picture of my eye was a Nice change the eye doctor explained everything very thoroughly and the ladies were very personable like they were my friends for years. We were laughing and having such a good time they helped me pick out A great pair of glasses. I will use Vision Works again more than five stars. They went above and beyond helping me thank you, Vision Works I’ll visit you again.
Easy to schedule an appointment. I actually had to reschedule mine and it was easy and they were understanding. The store was very clean and all workers were polite and friendly and spoke to me as if they knew me. The doctor was great explained everything to me and answered my questions. The lady helping me pick out glasses was friendly and didn’t push trying to upsell me, but explained different costs to add things to my glasses and gave me the option to purchase them. Overall very happy !!
Easy to set up the appointment online.
Only had to wait about 15 minutes past appointment time to be called into the back. Clinician was very professional and thorough, working rapidly. Doctor working remotely was also professional and thorough. We had no problem choosing eligible frames and then working with the optician up front. We were out of there in about an hour. Glasses promised in 2 weeks. We will see and report back.