About Dewey Tailor Shop
Dewey Tailor Shop is highly regarded for its reliable and friendly tailoring services in Rochester. The owner is considered the best tailor in the area, always making time for emergency repairs despite a busy schedule. Customers appreciate the quick turnaround, often having garments ready the next day, and find the pricing reasonable. The shop handles a variety of alterations, including pants hemming, waist adjustments, and fixing stitches, with many reviews mentioning the quality of work and the friendly attitude of the owner. One customer shared a positive experience with a dress alteration that helped her daughter look fabulous for an event, highlighting the shop's understanding and accommodating nature. Another praised the shop for fixing a beloved bag strap for a low price, though the experience was marred slightly by the owner's gruff manner and issues with payment verification. Despite this, the customer appreciated the quality of the repair and noted plans to return. Overall, Dewey Tailor Shop is recommended for its excellent craftsmanship, quick service, and welcoming atmosphere, though some feedback suggests that improving customer service and payment procedures could enhance the experience further.
The owner was so sweet and understanding. He was super busy but had my daughters dress back the very next day. Reasonable pricing and friendly atmosphere. She had an amazing night looking fabulous in her gown. Recommend this place to anyone!
Truly so pleased with the alterations I had done (fixing the stitching on some pants, taking in the waist, shortening the legs). The price was also great and the owner was very kind. 10/10 recommend, will go back for any other tailoring needs.Services: Pants alterations
He repaired a beloved crossbody bag whose strap needed to be sewn back. He only charged me $10 and I paid him. Came back when he said it would be done and he expected payment. I told him that I paid up front when I dropped it off, but he did not write paid on the order and I worried about that but trusted he had a system. He was upset like I was pulling a fast one. I showed him my debit card and told him that he could check that day's log, or cash register to verify I had already paid. I assumed the job was fine and did not check until I was ready to transfer over my wallet, etc back to my bag. I noticed that the strap had been twisted and not aligned correctly....read full review