About Best Tile Rochester
Best Tile Rochester is highly regarded for its exceptional customer service and knowledgeable staff. Customers praise Christina for her patience and expertise in helping them coordinate their bathroom remodels, making the process smooth and enjoyable. Ralph is also recognized for his ability to quickly identify suitable tile samples, guiding clients to find the perfect options for their spaces. A customer shared their positive experience during a seven-month powder room renovation, highlighting the team’s support throughout the project. Shantel provided valuable assistance during the selection process, helping to alleviate initial overwhelm. While there were some busy periods and shipping delays, the overall experience was described as painless, thanks to the team's insights and dedication. Although the return policy may be strict, customers feel that the guidance and expertise available at Best Tile Rochester are invaluable for anyone undertaking a tiling project.
Great service! Have bought things from them before but today was just another reason why we keep coming back. Remodeling bathroom and needed tile clips, called and ordered over the phone and then drove up a little later and they brought it right out to me in my car. They're taking precautions as needed for COVID-19 but still servicing their customers as best possible
Love this place!! We’ve done two bathrooms and a kitchen. The knowledge and professionalism are second to none. Ralph is the man!!! He has the patience of a saint and great color sense, that goes for the entire staff as well. Can’t tell you how many samples I brought home before deciding on our backsplash. They pay attention to details you never would have thought of .... we wouldn’t go anywhere else. Best tile is the BEST!!!