Bespoke Homes Team at Keller Williams Realty

Bespoke Homes Team at Keller Williams Realty, formerly known as the Susan Glenz Team, is dedicated to providing exceptional real estate experiences in the Greater Rochester and Finger Lakes areas of NY. As a top 1% team, they specialize in residential buying, selling, and investing, utilizing a "team of specialists approach" to ensure clients receive expert guidance throughout their journey to the closing table. Clients praise the team for their outstanding market knowledge, dedication, and ability to make the process feel easy. The team’s members, including Alex Cope, Alex D, Brittany, Taylor, Shannon, and Kathleen, are recognized for their responsiveness, honesty, and care.

The team’s commitment to clear communication and coordination has earned glowing reviews from clients. They are known to be fantastic, easy to work with, and knowledgeable, making them the go-to team for the Rochester area. Their ability to keep clients and their friends informed throughout the process has further strengthened their reputation for delivering outstanding service.

Recently, clients shared experiences of how the team helped them buy and sell homes smoothly, often going above and beyond—answering many questions, providing helpful video tours, and working flexibly around busy schedules. Their negotiation skills and attention to detail have saved clients money and reduced stress. Whether it’s closing on a new home in Canandaigua or preparing a house for sale, the team’s dedication and professionalism shine through.