About Bespoke Homes Team at Keller Williams Realty

Bespoke Homes Team at Keller Williams Realty, formerly known as the Susan Glenz Team, is dedicated to providing exceptional real estate experiences in the Greater Rochester and Finger Lakes areas of NY. As a top 1% team, they specialize in residential buying, selling, and investing, utilizing a "team of specialists approach" to ensure clients receive expert guidance throughout their journey to the closing table. Clients praise the team for their outstanding market knowledge, dedication, and ability to make the process feel easy. The team’s members, including Alex Cope, Alex D, Brittany, Taylor, Shannon, and Kathleen, are recognized for their responsiveness, honesty, and care. The team’s commitment to clear communication and coordination has earned glowing reviews from clients. They are known to be fantastic, easy to work with, and knowledgeable, making them the go-to team for the Rochester area. Their ability to keep clients and their friends informed throughout the process has further strengthened their reputation for delivering outstanding service. Recently, clients shared experiences of how the team helped them buy and sell homes smoothly, often going above and beyond—answering many questions, providing helpful video tours, and working flexibly around busy schedules. Their negotiation skills and attention to detail have saved clients money and reduced stress. Whether it’s closing on a new home in Canandaigua or preparing a house for sale, the team’s dedication and professionalism shine through.

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Reviews for Bespoke Homes Team at Keller Williams Realty

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  • Apr 2026

    Working with Taylor was fantastic from start to finish. As first-time homebuyers, we never felt like a burden. She was patient, attentive, and highly knowledgeable. She took the time to understand what we wanted and what worked for us. We appreciated Taylor's knowledge, experience, and honesty during each showing. When we found *our* home on our anniversary, she went above and beyond to tour it with us within hours of it being listed and helping us submit an offer that same night. We’re so grateful to have worked with Taylor and will 100% recommend her to anyone looking to buy or sell a home.

  • Apr 2026

    It was not easy to find a home that met our criteria, but Brittany and Taylor worked with us patiently throughout the process. Taylor provided many practical and realistic insights along the way, which helped us make informed decisions. In the end, we were able to find and close on a home we truly wanted.

  • Dec 2025

    Susan Glenz and her team are top notch! I had an incredible experience from start to finish. Susan was able to get my house ready to sell within a very short time frame. She was incredibly knowledgeable, professional and communicative! House sold within a week-over asking price and multiple offers during the fall market! I highly recommend Bespoke Homes!

Hours

Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 8AM - 8PM
Sunday: 8AM - 8PM

Tips

women-owned open to all

Location

2000 S Winton Rd Building 1, Suite 201, Rochester

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