Empire Visionworks Northway Plaza is a well-regarded optical retailer, known for their quick and efficient service. Customers have praised the ease of making appointments and completing paperwork online, as well as the short wait times in the office. The examinations are thorough, with doctors taking the time to explain results and identify any issues. The staff is friendly, helpful, and goes above and beyond to assist customers. Many customers appreciate the professional and kind demeanor of the staff, including the doctors. However, some reviews suggest that the selection of glasses could be larger, as many on display appear too similar. Despite some concerns about pricing, customers feel that Empire Visionworks Northway Plaza is a reliable option for eye exams and glasses, with a strong commitment to customer satisfaction.
Staff was great! Super friendly. Dr was extremely sweet, smiled alot, great sense of humor. I ordered a $500 pair of glasses that insurance covered completely. I was 15 mins late and called to see if i should still show, and they were great about it! This definitely is the place to go for your eye needs.
My husband and I had an appt yesterday. Even though you have to book it a couple months in advance, it is worth it. Everyone there was very nice.
Jaimie Donovan helped us with picking our glasses. I can’t say enough good things about her. She was so outgoing and did not make us feel like we’re being rushed.
My daughter and I were on vacation in Lake George, 3 hours from home. The first morning she realized that she forgot her contacts at home! Luckily I had her prescription on my phone. We headed to Visionworks in Queensbury because it was the closest to us. The gentleman working the desk helped us like it was our hometown Visionworks and thankfully they had her perscription in house. Thank you sooooo much for helping us continue our vacation without having to drive home to get more contacts. You were such a lifesaver!!!!!!
820 US-9 Suite 1308, Queensbury, NY 12804
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