Overall, My experience was pleasant. The front desk staff was friendly and efficient. The one issue that was annoying is that patients use their cell phones loudly and are inconsiderate that they are in a small office. My suggestion is that employees be assertive in asking patients to use their cell phones in a manner that does not disrupt business or intrude on other's comfort level. This is a professional office and should be conducted in that matter.
August 2025
Had such a good experience. The workers were friendly and helpful. I ended up picking a pair of glasses that the worker picked out for me after she suggested a bunch of pairs within my budget that she thought I would like. I would highly recommend them to anyone. They even put a super rush to get my glasses done in a few days instead of two weeks since mine broke and I couldnt see. The eye doctor was knowledgeable and let me know my previous prescription that I got at a different place was too strong for my eyes. They also speak english and spanish! I recommended them to my mom and she just went today to get an eye exam and new glasses.
June 2025
Although prices were a bit high, front person Elizabeth was very sweet, kind and helpful in explaining the process of creating our glasses, payment and technicality. Excellent customer service, variety of frame types to choose from, decent quality, would come again for the foreseeable future (pun intended)
Overall, My experience was pleasant. The front desk staff was friendly and efficient. The one issue that was annoying is that patients use their cell phones loudly and are inconsiderate that they are in a small office. My suggestion is that employees be assertive in asking patients to use their
cell phones in a manner that does not disrupt business or intrude on other's comfort level. This is a professional office and should be conducted in that matter.
Had such a good experience. The workers were friendly and helpful. I ended up picking a pair of glasses that the worker picked out for me after she suggested a bunch of pairs within my budget that she thought I would like. I would highly recommend them to anyone. They even put a super rush to get my glasses done in a few days instead of two weeks since mine broke and I couldnt see. The eye doctor was knowledgeable and let me know my previous prescription that I got at a different place was too strong for my eyes. They also speak english and spanish! I recommended them to my mom and she just went today to get an eye exam and new glasses.
Although prices were a bit high, front person Elizabeth was very sweet, kind and helpful in explaining the process of creating our glasses, payment and technicality. Excellent customer service, variety of frame types to choose from, decent quality, would come again for the foreseeable future (pun intended)