I don't usually leave negative reviews, but I feel it's important to share my experience.
I had been coming here regularly for my dry cleaning because it was local, convenient, and I considered myself a loyal customer. Up until this experience, I had no complaints.
I brought in a button-down shirt to be tailored, and when I got it back, it was significantly shorter than I expected. Unfortunately, it no longer fit the way I wanted, making it difficult to wear. I went back to discuss the issue, not expecting a refund or trying to get anything for free—I simply hoped they would work with me to find a reasonable solution since I had already spent over $100 on the shirt,… read full review
Jun 2026
5.0★★★★★
I was hesitant to send 2 pairs of 150 dollar pants (I got it on sale but it was a longer length) to be shortened given the poor reviews. I looked around the neighborhood and there werent any places that opened early enough to drop off before work. After reading through some of the details it seemed safe enough and was pleasantly surprised. Recommend you read thru the reviews and make a decision. I sense there are alot of success stories but only the bad ones get posted so here to balance.
The pants are a navy performance pant disguised as high end dress pant and gray athletic pants disguised as casual dress pants.
Chatgpt assessed the chosen stitches as the most pragmatic… read full review
Dec 2022
5.0★★★★★
Looking at these reviews, it sounds like it really depends who you get. I've always had a lady when I come in (I believe her name is Soo Lin?) and she is lovely. Helpful, knowledgeable, professional. Fixed the trimming on my coat that had gotten ruined in the dryer for a reasonable price.
