I can’t say enough about how professional the team at Arista is. They are responsive, knowledgeable, courteous and timely. Having experienced several issues with an old residential AC unit this year I had Arista visit several times and with the attention of Vincent, Gary, Ashani, all the skilled technicians and friendly support staff each issue was resolved quickly. Thanks to all!Services: HVAC system maintenance
August 2022
TERRIBLE!!!!!! I do NOT RECOMMEND
We got these guys in as they were the building HVAC company. They came and said they didn't have filters needed. So they rebooked a new time. They have now not shown up twice for appointments. I have rung them 7 times in 3 days. Sent emails. I even sent one to the VP of operations. No response. Terrible terrible terrible. Choose another service provider just not this one!
October 2021
We located Arista based upon their very high ratings on Google, unfortunately sometimes ratings don't portray a full picture of the quality of services provided. Their service fees were slightly higher than other quotes (and after re-reviewing the quote, they charged for a pulley that was already on our system, so we also got overcharged), but figured sometimes "you get what you pay for" and maybe it would be worth it. It ended up taking 3 separate visits (2 of them being over an hour) to our location to properly repair our HVAC system, this being after I already told them exactly what the problem was before anyone even came (having done electrical work... read full review
I can’t say enough about how professional the team at Arista is. They are responsive, knowledgeable, courteous and timely. Having experienced several issues with an old residential AC unit this year I had Arista visit several times and with the attention of Vincent, Gary, Ashani, all the skilled technicians and friendly support staff each issue was resolved quickly. Thanks to all!Services: HVAC system maintenance
TERRIBLE!!!!!! I do NOT RECOMMEND We got these guys in as they were the building HVAC company. They came and said they didn't have filters needed. So they rebooked a new time. They have now not shown up twice for appointments. I have rung them 7 times in 3 days. Sent emails. I even sent one to the VP of operations. No response. Terrible terrible terrible. Choose another service provider just not this one!
We located Arista based upon their very high ratings on Google, unfortunately sometimes ratings don't portray a full picture of the quality of services provided. Their service fees were slightly higher than other quotes (and after re-reviewing the quote, they charged for a pulley that was already on our system, so we also got overcharged), but figured sometimes "you get what you pay for" and maybe it would be worth it. It ended up taking 3 separate visits (2 of them being over an hour) to our location to properly repair our HVAC system, this being after I already told them exactly what the problem was before anyone even came (having done electrical work... read full review