About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section provides eco-friendly, cruelty-free, and community-focused product choices. Ulta Beauty also operates a full-service salon, where customers can book appointments for haircuts, coloring, makeup, and more. Reviewers praise the store's exceptional customer service, with employees like Elizabeth, Dana, and others providing knowledgeable, patient, and personalized assistance to help customers find the perfect products and services. Customers often mention how staff go out of their way to help, such as bringing orders directly to shoppers or making extra efforts to ensure satisfaction. The associates are consistently described as "amazing," "super sweet and informative," and very helpful, creating a top-tier shopping experience. Many customers recommend specific staff members for their excellent service, especially for curly hair cuts or eyebrow styling, and appreciate the friendly, welcoming atmosphere at the store.
Jaelyn and staff were very customer service experience better than lot of stores I go to shopping for a delivery service. This store for all customers id recommend. Once again extra effort today Jaelyn and staff! Thanks
The associates at this store are so nice. They always prepare my pick up orders right away, and today one of the associates was nice enough to actually get my pick up order together and bring it to me while I was shopping in the store. She didn’t have to but went out of her way to do it. Thank you!!
Logan was very friendly and helpful with assisting me for finding products that will help maintain my curls. She should be commended on her patience and knowledge. This is the first time visiting the store and I will be back.