About Ulta Beauty
Benefit Cosmetics BrowBar, located within Ulta Beauty stores, offers expert brow services to help customers achieve their desired brow look. The business receives mostly positive reviews, with customers praising the helpful and friendly staff. Customers appreciate the wide range of beauty products available at Ulta Beauty, as well as the rewards program and special beauty days with discounted prices. However, one customer had a negative experience where a cashier displayed unprofessional behavior by rolling their eyes and exchanging a "dirty look" with the customer after a remark was made about the high prices of the products. Despite this isolated incident, Benefit Cosmetics BrowBar seems to provide a generally positive customer experience, with knowledgeable and attentive staff who are willing to resolve any issues that may arise.
On 2 separate visits I had to exchange products at the Patchogue store and was assisted by Sabrina. She was amazing both times and I’ll keep going back just for her!! Thank you a million times!!
This is my favorite makeup ? store. I love their reward program, and their special beauty days when we can get our favorite products at half of the price. Of course, I want to mention that I can't live without those purses full of testers and mini-sizes that we get for free when we spend a certain required amount on beauties.
**EDIT:** Came back today to exchange an item and spoke to Andy. They were so, so nice and hilarious to talk to. We spoke to him about the issue we had yesterday and they said they would have a talk with their employee. The rest if the employees that were there were super lovely.
I hate to leave negative reviews but man I feel the need to say something after just leaving this location. Went to Ulta with a friend of mine because she wanted to buy some products for her hair and skin care routine. We went to check-out and when the items were being rung up she had made just a remark to me on how expensive the products had gotten. She wasn't causing a scene, or making...read full review