Everyone from the Dr. Truesdell, the Vet techs and clerical staff are friendly, polite and make a pet owner feel comfortable. I was able to ask questions (a lot). The greatest information they gave is a product called OdorBan. I got it at dollar tree. You would never know from the smell of my home that I have 2 young puppies! I have been using Town and Country for 26 years and have never had a problem. They were so amazing when we had to euthanize our Noel a few years back, due to severe dementia and crying all time. They were absolutely amazing, giving us the time we needed to mourn and have closure.The only negative thing that I could say is that my dogs are really… read full review
About Town & Country Veterinary Clinic
Town & Country Veterinary Clinic in Ogdensburg, NY offers a range of services for cats, dogs, and pocket pets. The clinic emphasizes compassionate care and strives to create a warm environment for both pets and their owners. Clients praise the friendly and accommodating staff, including the receptionist and veterinary technicians. The clinic is noted for its cleanliness and offers flexible options for nervous pets, such as allowing owners to wait in their cars.
Staff are always amazing, taking their time with vet-anxious animals and doing their best to make visits as stress-free as possible. Clients feel confident that their pets, whether it's a Pyrenees mix or a pug, are in good hands. The clinic's team is understanding and attentive, especially when dealing with special needs like urinary blockages or barking issues.
Dr. Moon is highlighted as a gentle and thorough veterinarian who clearly explains care options and medications. Clients appreciate the care given to their pets, including the excellent work on incision sites after procedures. Although some clients have noted that greeting or acknowledgment upon arrival can be a bit slow, overall, the staff provide excellent service and make sure pets and owners feel cared for. The clinic's friendly atmosphere and dedication make it a trusted choice for pet owners in the area.
Reviews
Great staff, booked me an appointment the next day, short wait at the clinic and were patient (it was the two kittens’ first visit) and took time to answer all of my questions. Would definitely recommend!
I've gone to town and country a few times and I've always gotten an excellent service. It is absolutely worth the drive from the Ottawa area even with the conversion rate rates it's cheaper and you're still getting great quality service for your pets.
Photos

Hours
Good to know
- parking: lot, free
- wheelchair accessible
Location
904 Moreland Road, Ogdensburg, NY 13669
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