Karl w. in customer care is absolutely unprofessional and did not want to transfer to the office branch in nyack because they’d “tell me the same thing” regarding appointment making but I still wanted to be transferred and he wouldn’t do it even tho it’s his job . Unprofessional. They claim that they aren’t urgent care but they are…
July 2025
As I approached the door was activated to open. The staff at the front desk was very polite. I went right away and the nurse helping me was very polite and professional and I enjoyed our conversation.
December 2022
Just popped in to have my toddler daughter seen for flu symptoms. Fast and seamless check-in. CNA had us in exam room not 5 minutes later, he was kind and friendly and made my ill daughter feel at ease. Within 2 minutes of him leaving the NP, Jane, had arrived. I imagine she must have extensive Peds experience because she was absolutely GREAT with my daughter. No crying or whining despite the multiple intrusive swabs etc. Jane took the time needed to explain the diagnosis, as well as the course of treatment. Really exceptional experience that far exceeded my expectations. Will definitely return as needed.
Karl w. in customer care is absolutely unprofessional and did not want to transfer to the office branch in nyack because they’d “tell me the same thing” regarding appointment making but I still wanted to be transferred and he wouldn’t do it even tho it’s his job . Unprofessional. They claim that they aren’t urgent care but they are…
As I approached the door was activated to open. The staff at the front desk was very polite. I went right away and the nurse helping me was very polite and professional and I enjoyed our conversation.
Just popped in to have my toddler daughter seen for flu symptoms. Fast and seamless check-in. CNA had us in exam room not 5 minutes later, he was kind and friendly and made my ill daughter feel at ease. Within 2 minutes of him leaving the NP, Jane, had arrived. I imagine she must have extensive Peds experience because she was absolutely GREAT with my daughter. No crying or whining despite the multiple intrusive swabs etc. Jane took the time needed to explain the diagnosis, as well as the course of treatment. Really exceptional experience that far exceeded my expectations. Will definitely return as needed.