Reviews

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  • Marsha Smith
    Dec 2025

    Jared was wonderful to work with! He provided great customer service, explained the entire floor drying process, put my mind at ease, and handled everything with my insurance company. Highly recommend!

  • Larry Bascom
    Nov 2025

    Certified Water Smoke and Fire (Jarrod) were prompt and courteous the whole cleanup process. He kept me informed each day of what they would be working on and met each milestone. They left the house clean each day and bent over backwards to accommodate me.

    This is the second time working with Jarrod for significant water damage to my home. I would highly recommend.

  • KAMLESH JATOLIYA
    Oct 2025

    We had a major flood on multiple occasions unfortunately. The guys from ‘Certified Water Smoke and Fire’ have always provided the detail information on current statuses and the methods to control the damage.

  • Elite Master
    Aug 2025

    Excellent service we recommended

  • Cynthia Finnegan
    Jul 2025

    I came home from vacation to find no hot water and a wet basement. Not sure when it happened but my hot water tank failed. Everything was wet. I called Certified Water Smoke and Fire and they came by 2:30 pm that afternoon and started hauling out wet items the next morning - placing 18 fans and 2 dehumidifiers. I initially thought I would have to haul everything out and it was a relief to have so many people do it for me. The communication was clear and they returned my calls within minutes. I can’t say enough about Jared and his team. Josh did an excellent job with follow up and answering my concerns with facts. I highly recommend. Photos are wet to dry!

  • Kevin Burke
    Mar 2025

    There just aren’t enough words to express how grateful we are for the amazing work Jared and his team did. Had it not been for their quick response time and systematic approach, this would have been a terrible experience. I trusted them with my family’s well being and they took care of us. These are the people you want taking care of you!

  • Jennifer Farrelly
    Jan 2025

    We were referred to Certified Water Smoke and Fire when our dishwasher had a leak in our kitchen. They arrived in record time and the work they did made it possible to save our hardwood floors from any repair from water. Their representative was so pleasant and professional and their equipment did exactly what he said it would do. We felt very fortunate to have discovered Certified Water Smoke and Fire. We hope to never have to call them again, but we know where to go if another disaster arises.

  • Susangnirke G
    Nov 2024

    If you need an awesome team when an emergency strikes . This is the team to help you help get Luke back to normal. Great management and everyone one involved are committed to identify and resolve any remediation issues in a professional thorough manner. Thank you for all you do.

  • Craig Seaburg
    Oct 2024

    We have used Certified several times over the past few years at our county office building. The professionalism from the management to the workers was amazing. They responded immediately and performed quality work leaving the offices better than ever. It was a pleasure working with them and will always recommend them to anyone needing restoration.

  • Christi Hayden
    Oct 2024

    I had a hot water pipe burst in my basement. My adjuster sent out them out to mitigate. When I expressed my desire to have damaged sheet rock removed to prevent mold they were happy to oblige. Levi was extremely professional and kept in contact with me as the drying process progressed. He even came on the weekend to check out their fans and the dehumidifier.

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Certified Water Smoke and Fire

4066 NY-203, North Chatham

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours