About Utopia Restoration LLC
Utopia Restoration LLC is a business with over 20 years of experience in restoration and remediation, equipped to handle various issues such as mold damage, water damage, flood, sewage backup, and odor problems. They provide services for both residential and commercial properties and work with insurance companies as well as offering private pay options. Customers are their top priority, as reflected in the positive reviews. The operations manager, Matt, is praised for his professionalism, friendliness, and thoroughness in completing estimates and handling the cleanup process. He is commended for keeping customers informed and going above and beyond to assist during difficult situations. Utopia Restoration is an IICRC Certified Firm, NYS Certified Mold Remediation Firm, EPA Lead Safe Certified, and Subrogation Certified, demonstrating their expertise and commitment to quality service. They are available for emergency situations 24/7. Recent reviews highlight their quick response and thorough work, especially in mold remediation. Customers also appreciate their helpful communication, as Matt answered calls personally and kept clients informed throughout the process. The team’s professionalism extends to moving and storing belongings, making stressful situations easier for clients. Overall, Utopia Restoration is highly recommended for their reliable, effective, and knowledgeable service.
Matt’s very thorough, precise, and careful with his work. He’s a great communicator and explains the plan, the steps necessary, and then follows through. He’s an easy person to be around in a hard time and he gets the job done. He really cares about home safety and the people he’s working for.
I had a leak in my home from a hot water line. Matt came by to figure out what the best course of action would be to remediate the situation. He was honest, super fair with pricing, and professional throughout the whole process. He went above and beyond making sure everything was done right and in the time frame I needed it done. He was super clean and the job came out great. He will ALWAYS be my first call if I ever need help with a water/fire issue in the future. 10 stars. Thanks again Matt.
The owner is an absolute perfectionist. You will be satisfied for sure. Also, please know that he does other kinds of work besides mold restoration. My situation was to look for mold and thoroughly clean a room that my son is about to move back to, and I was concerned about possible mold and bacteria and cleanliness. He went absolutely above and beyond.