Been using them for years for dry cleaning and tailoring. Always very satisfied, until my washer broke and I needed to use them for regular laundry. I dropped off my laundry (there was a woman- who is the owner I believe) Specifically said I wanted them to use hot water. No problem they said. The fourth time I went, I spoke to a younger guy and mentioned I wanted them to use hot water. He told me they don't have a hot water line and only use cold. He was super nice and told me if needed hot water I would have to go to a local laundromat. Appreciated his honesty but what the hell?
September 2021
So far so good. My quip for many Cleaners, not just this one, are the charges for "household items". How is it justifiable to charge $35 per sheet and $10 per pillow case? That's $100 to clean my sheets weekly. How is that reasonable? Are flat sheets more difficult to wash than my shirts? I can easily buy a new sheet set for $20. I guess I'll be taking the sheets elsewhere (or buying new ones).
January 2020
This has been my go to dry cleaners/drop off laundry spot for almost a year. After moving to the Upper Eastside I was looking for a spot that was 1) close to my apartment 2) wouldn't break the bank 3) friendly customer service. This spot checks all the boxes. Honestly, I'm not sure how this spot compares to others in regard to pricing, but I haven't felt the need to shop around. As soon as I walk in they know my name, address, and are quick to hand me my ticket. Now that's what I call stellar customer service! My laundry is ALWAYS ready within 24hrs. I've had dress shirts dry cleaned and jeans hemmed here. My experience is always 5 star treatment!... read full review
Been using them for years for dry cleaning and tailoring. Always very satisfied, until my washer broke and I needed to use them for regular laundry. I dropped off my laundry (there was a woman- who is the owner I believe) Specifically said I wanted them to use hot water. No problem they said. The fourth time I went, I spoke to a younger guy and mentioned I wanted them to use hot water. He told me they don't have a hot water line and only use cold. He was super nice and told me if needed hot water I would have to go to a local laundromat. Appreciated his honesty but what the hell?
So far so good. My quip for many Cleaners, not just this one, are the charges for "household items". How is it justifiable to charge $35 per sheet and $10 per pillow case? That's $100 to clean my sheets weekly. How is that reasonable? Are flat sheets more difficult to wash than my shirts? I can easily buy a new sheet set for $20. I guess I'll be taking the sheets elsewhere (or buying new ones).
This has been my go to dry cleaners/drop off laundry spot for almost a year. After moving to the Upper Eastside I was looking for a spot that was 1) close to my apartment 2) wouldn't break the bank 3) friendly customer service. This spot checks all the boxes. Honestly, I'm not sure how this spot compares to others in regard to pricing, but I haven't felt the need to shop around. As soon as I walk in they know my name, address, and are quick to hand me my ticket. Now that's what I call stellar customer service! My laundry is ALWAYS ready within 24hrs. I've had dress shirts dry cleaned and jeans hemmed here. My experience is always 5 star treatment!... read full review