5 stars isn’t enough for the customer service I received at the Ulta 34th st location. Went in to purchase an item, left purchasing 5 items. That was due to the impeccable customer service of Zada & Taniea! Was previously assisted by another person, Zada saw that I wasn’t pleased with the service - inquired to what I was looking for, walked me around the store, introduced me to new products, gave suggestions, then shared her favorite products. She then Introduced me to another colleague; Taniea whose knowledge and customer service was just as exemplary! Best service on 34th!!!
December 2025
This store tends to have long lines every time I visit. Offering tap-to-pay or mobile checkout options on the sales floor would greatly reduce wait times and better accommodate customers who prefer a faster checkout experience.
On a positive note, Ashley assisted me with finding nail glue, and her customer service truly stood out. After I initially settled on a product I didn’t really want, I noticed that she continued searching for the item I originally asked for, even while I was already waiting in line. She absolutely did not have to do that, but I really appreciated her initiative and attention to detail. She found the product and brought it to... read full review
December 2025
I visited Ulta Beauty in New York with mu teenage daughter and we had a really positive experience. The store was clean, well-organized, and easy to navigate, with a wide range of makeup, skincare, haircare, and fragrance brands. The staff were approachable and helpful without being pushy, and they gave good recommendations based on what I was looking for. Checkout was smooth and fairly quick, even with other customers in the store. Overall, a great place to shop for beauty products, and we would definitely visit again.
5 stars isn’t enough for the customer service I received at the Ulta 34th st location. Went in to purchase an item, left purchasing 5 items. That was due to the impeccable customer service of Zada & Taniea! Was previously assisted by another person, Zada saw that I wasn’t pleased with the service - inquired to what I was looking for, walked me around the store, introduced me to new products, gave suggestions, then shared her favorite products. She then Introduced me to another colleague; Taniea whose knowledge and customer service was just as exemplary! Best service on 34th!!!
This store tends to have long lines every time I visit. Offering tap-to-pay or mobile checkout options on the sales floor would greatly reduce wait times and better accommodate customers who prefer a faster checkout experience.
On a positive note, Ashley assisted me with finding nail glue, and her customer service truly stood out. After I initially settled on a product I didn’t really want, I noticed that she continued searching for the item I originally asked for, even while I was already waiting in line. She absolutely did not have to do that, but I really appreciated her initiative and attention to detail. She found the product and brought it to... read full review
I visited Ulta Beauty in New York with mu teenage daughter and we had a really positive experience. The store was clean, well-organized, and easy to navigate, with a wide range of makeup, skincare, haircare, and fragrance brands. The staff were approachable and helpful without being pushy, and they gave good recommendations based on what I was looking for. Checkout was smooth and fairly quick, even with other customers in the store. Overall, a great place to shop for beauty products, and we would definitely visit again.