Spiral (x,y,z)

Vitoria so welcoming and Lorraine not only remembering my curls from years ago, but she somehow gets them feeling very happy to be back in her hands, and having her finally releasing them again. She is a magician.

I really wanted to love these products given Lorraine Massey’s legacy, but unfortunately my experience was very disappointing. After using the CurlyWorld line, I found that the products wouldn’t wash out of my hair, leaving it feeling coated and heavy no matter how many times I rinsed and cleansed.

Wanting to give constructive feedback, I called the salon directly to share my experience. Instead of receiving any understanding or support, I was met with hostility and defensiveness that left me shocked. As a customer who had high hopes, I expected at least a respectful conversation.

Sadly, between the performance of the products and the lack of professionalism when I reached out, I cannot recommend CurlyWorld.

The BEST salon for curly girls. Also sells a terrific set of hair products. 10/10!

There’s no question, the best in curls in New York.

Excellent curly cut that lasts for months! Exciting coloring! Beautiful environment. Effective products.

Since I`ve found Lorraine and Ed I fly from germany to NY to getting my hair done and they changed my life!

A CUT ABOVE:
Fantastic team who always go above-and-beyond whether it's coaching our curls or general cutting. Lorraine is a rare breed who manages a rare combo of understated and brilliant! Ed is also a gem. If you find em, you'll follow em as i have from Noo York to Ireland and back as they are tender with every tendril.

I feel uniquely qualified to write this review for SpiralXYZ as I have had curly hair all my life (over 6 decades), and have known Lorraine Massey, the genius and owner of SpiralXYZ for approximately 20+ something years now, and I fully intend to know her for much longer.

I first discovered Lorraine Massey on NY1, a local NYC television news program. At the time, I was looking to help my 60+ year old mother solve the problem of losing her curls which had “suddenly” gone flat much to her displeasure. At the time, Lorraine was the co-owner of the Devachan salon which was located on West Broadway in SoHo. However, the interview I was watching on NY1, was about her 1st book, “Curly Girl: The Handbook.” I was instantly enthralled with the idea of having my haircut by Lorraine Massey, but as I listened carefully to her interview, I decided to buy her book from Amazon immediately and read it first, which I did. The book is still available in its second edition on Amazon. I think I grew my hair out for 3-4 months prior to seeing Lorraine in person. I did that as I tend to wear my hair short and had just had it cut. I decided to follow her advice about caring for my curls from her book prior to seeing her. To make a long story shorter, I have been a customer of Lorraine Massey ever since, till COVID hit while I was living in another state. I am now delighted to be back in the fold, although I never really left.

Just so you understand, I was not a pushover customer. I was very much mourning the loss of a beloved hair stylist and friend of mine of 15+ years when I first encountered Lorraine. I tried filling his hair stylist shoes by going to the top hair stylist in NYC, especially those known for being curly hair specialists. Between my Mom and me, we had tried 17 other hair stylists. I spent a stupid amount of money doing it too. I worked and I deserved it. Neither of us were happy till we met Lorraine, and there are reasons, multiple reasons.

Lorraine Massey lives breathes and thinks about curly hair. It is a passion of hers that consumes her imagination. I do not know about you, but I adore passionate people being one myself. Passionate people give their all to their passions and personally that is one of the many things I admire about Lorraine Massey. She created her hair care products in order to achieve the results she was looking for from hair care products. Like many other curly girls, she found little help from the products on the market aimed at curly girls.

I could easily continue this story but want to share that following Lorraine’s advice my Mom’s hair returned to being curly. I was able to give my Mom this gift because of Lorraine, and she never lost her curls again. I cannot recommend Lorraine or her salon, SpiralXYZ highly enough. Most salons leave me feeling weary of the experience of being stressed out by their atmosphere of kinetic insanity that envelopes them. There is no such environment in SpiralXYZ. It is literally like a sanctuary for both you and your curls, an oasis in a desert that will leave you feeling transformed both figuratively and spiritually. Welcome to curly hair heaven.

I feel uniquely qualified to write this review for SpiralXYZ as I have had curly hair all my life (over 6 decades), and have known Lorraine Massey, the genius and owner of SpiralXYZ for approximately 20+ something years now, and I fully intend to know her for much longer. I first discovered Lorraine Massey on NY1, a local NYC television news program. At the time, I was looking to help my 60+ year old mother solve the problem of losing her curls which had "suddenly" gone flat much to her displeasure. At the time, Lorraine was the co-owner of the Devachan salon which was located on West Broadway in SoHo. However, the interview I was watching on NY1, was about her 1st book, "Curly Girl: The Handbook." I was instantly enthralled with the idea of having my haircut by Lorraine Massey, but as I listened carefully to her interview, I decided to buy her book from Amazon immediately and read it first, which I did. The book is still available in its second edition on Amazon. I think I grew my hair out for 3-4 months prior to seeing Lorraine in person. I did that as I tend to wear my hair short and had just had it cut. I decided to follow her advice about caring for my curls from her book prior to seeing her. To make a long story shorter, I have been a customer of Lorraine Massey ever since, till COVID hit while I was living in another state. I am now delighted to be back in the fold, although I never really left. Just so you understand, I was not a pushover customer. I was very much mourning the loss of a beloved hair stylist and friend of mine of 15+ years when I first encountered Lorraine. I tried filling his hair stylist shoes by going to the top hair stylist in NYC, especially those known for being curly hair specialists. Between my Mom and me, we had tried 17 other hair stylists. I spent a stupid amount of money doing it too. I worked and I deserved it. Neither of us were happy till we met Lorraine, and there are reasons, multiple reasons. Lorraine Massey lives breathes and thinks about curly hair. It is a passion of hers that consumes her imagination. I do not know about you, but I adore passionate people being one myself. Passionate people give their all to their passions and personally that is one of the many things I admire about Lorraine Massey. She created her hair care products in order to achieve the results she was looking for from hair care products. Like many other curly girls, she found little help from the products on the market aimed at curly girls. I could easily continue this story but want to share that following Lorraine's advice my Mom's hair returned to being curly. I was able to give my Mom this gift because of Lorraine, and she never lost her curls again. I cannot recommend Lorraine or her salon, SpiralXYZ highly enough. Most salons leave me feeling weary of the experience of being stressed out by their atmosphere of kinetic insanity that envelopes them. There is no such environment in SpiralXYZ. It is literally like a sanctuary for both you and your curls, an oasis in a desert that will leave you feeling transformed both figuratively and spiritually. Welcome to curly hair heaven.

Fabulous. If you have waves or curls this is where you should go. No one knows curly/wavy/swavy hair better than Lorraine who is absolutely fabulous.
Mention Sarah maybe you’ll get a discount.
I love Lorraine and Eddie, the colorist!