Bought the charcoal face mask and the tube was half air. Reached out to customer service and got the usual, and I am paraphrasing, well is is 2.71 ounces and they have to have some air to seal it. We opened the tube, took off the seal and air whooshed out leaving about half the size of the full tube in product. They assume that people know how much volume is in fluid ounces, I guess. I have not had that problem with other products in tubes. The product was difficult to get off of your fingers too.
February 2021
I used their Rose Mist and broke my face out really bad. I reached out to customer service and they told me to send pictures. I sent the pictures and have not heard from them since. I will NOT purchase anything from this company ever again. Bad product and bad customer service.
February 2021
The coolness and soothing Panda mask is delightful strongly recommend.
Bought the charcoal face mask and the tube was half air. Reached out to customer service and got the usual, and I am paraphrasing, well is is 2.71 ounces and they have to have some air to seal it. We opened the tube, took off the seal and air whooshed out leaving about half the size of the full tube in product. They assume that people know how much volume is in fluid ounces, I guess. I have not had that problem with other products in tubes. The product was difficult to get off of your fingers too.
I used their Rose Mist and broke my face out really bad. I reached out to customer service and they told me to send pictures. I sent the pictures and have not heard from them since. I will NOT purchase anything from this company ever again. Bad product and bad customer service.
The coolness and soothing Panda mask is delightful strongly recommend.