About Positive Pest Management
Positive Pest Control has earned praise from many customers for their effective pest management services. Clients often mention excellent results in eliminating pests, especially after a deep clean followed by maintenance. The staff, including team members like Nat and Reggie, are known for their kindness, professionalism, and willingness to address concerns. Customers appreciate how the team goes beyond expectations, making special trips and offering useful advice, especially during challenging situations like construction-related pest issues. The technicians are thorough, caring, and dedicated to customer satisfaction, often providing guidance even when a problem is outside their usual scope. They successfully eliminated ant trails inside and outside the home with clear explanations, and their work on removing mice from the attic was outstanding, with sealing of entry points and excellent follow-up. One customer praised the quick response to a large hornets nest in the yard, with Shawn providing reassurance and sharing helpful tips. Overall, Positive Pest Control is recognized for transforming stressful pest problems into manageable solutions, and many customers plan to return for future needs. Their commitment to quality service and effective solutions makes them a highly recommended choice for pest control.
My experience with this company was very disappointing. I paid the advance booking fee as requested and was told someone would come to my home soon.However it's now been five days, and no technician has arrived. I've tried contacting them several times, but the updates have been unclear, and I still don't have a confirmed service date.Taking payment in advance without providing the promised service has been frustrating. I hope they improve their communication and honor appointments more reliably in the future.
I was very disappointed with the service.I took half a day off work because I was given an arrival window between noon and 3:00 PM but no one showed up during that time. When I called the office I was simply told that the technician was running late. He did not arrive until 4:30 PM, which caused unnecessary inconvenience and wasted my time.Better communication and respect for customers schedules would have made a big difference.Unfortunately, this experience did not meet my expectations.
I took half a day off work because I was given a noon to 3:00 PM arrival window. Nobody showed up, and when I called the office, they told me the tech was running late. He didn't arrive until 4:30 PM.