One Medical is a membership-based primary care practice in New York, NY that aims to make healthcare more accessible. They offer same-day appointments, 24/7 virtual care, and a range of services including mental health, preventive care, and chronic care management. Patients generally have positive experiences at the Bryant Park location. The staff is described as friendly and capable, and the doctors are praised for their patience and for helping patients make informed decisions. Wait times are also reported to be reasonable. The practice is known for providing quick, efficient visits; some patients have had the fastest medical visits, including getting a vaccine and giving a blood sample in no more than 20 minutes. The doctors, such as Dr. Elizabeth Haskins, are considered intelligent, professional, and caring, often searching for answers to challenging questions. Many patients appreciate the good communication, on-time appointments, and the ease of handling insurance and prior authorizations. However, some have experienced issues with insurance information being incorrectly entered, leading to confusion and extra work to resolve. Though the practice has been slow to address these concerns, the overall healthcare experience remains positive, despite some patients' mixed feelings about the company's ownership.
Shoutout Dr.Rao, MD & Amazon. She was so evidence based and was transparent with me about side effects and I feel like I learned a lot. I also love Amazon medical bc of flexibility like zoom or in office and so many convenient locations. Shoutout Dr.Rao! She needs promotion ASAP.
One Medical has been the best health care provider I’ve ever used. Great communication, my appointment always starts on time, and I’ve gotten to know my doctor well. They handle prior authorizations with insurance quickly and easily. It’s shockingly good.
Swiftest, smoothest medical visit in recent memory at this new-to-me One Medical office. Courteous, efficient staff (and convenient timing of the visit) enabled me to get a vaccine and give a blood sample in no more than 20 minutes. My only regret is that One Medical is owned by Amazon. I'm boycotting Amazon = no Whole Foods, no Amazon Prime, etc., but am conflicted because OM provides good care.
489 5th Ave 3rd floor, New York, NY 10017
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