About Oliver Peoples
Oliver Peoples offers an exceptional retail experience, particularly at their Soho store. The staff, especially manager Melissa, is friendly, professional, and knowledgeable, ensuring customers feel well taken care of. Reviews highlight the excellent customer service, with employees providing helpful advice without pushing unnecessary purchases. The store is also noted for its immaculate condition. Whether fixing damaged sunglasses or helping customers find the perfect fit, the team consistently impresses clients, making them feel valued and eager to return. Customers have appreciated the patience and honesty of the staff, with some spending significant time trying on different frames and colors. The staff’s helpfulness and friendly attitude create a smooth and enjoyable shopping experience, even for those making a special investment. Overall, Oliver Peoples stands out for its commitment to customer satisfaction and high-quality service.
Kera is absolutely amazing! She picked out a frame for me that I never would have chosen for myself and was super patient as I proceeded to come back 3 or 4 times to try them on in different outfits. One time I came back, I also brought my sister and Kera proceeded to find the perfect pair for my sister too?!
She was so helpful that I was inspired to post my first review of anything on the internet ever - THANK YOU YOU'RE THE BEST!!
The store manager, Hannah, was extremely helpful in guiding me to choose the perfect frame and efficiently processing the payment through my insurance. The entire service was very smooth and pleasant.
Hannah was very patient as I tried on many frames. She was also very helpful and professional when they arrived in to adjust them perfectly to my face. Thank you so much! Both my eyeglasses and sunglasses from OP get so many compliments and feel really high quality compared to other brands.