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Stopped by this store in soho with my mom yesterday, and Mercedes was incredibly helpful. Even though we didn’t purchase our glasses here, he took the time to fix my mom’s glasses and made sure everything fit properly. He was friendly, professional, and even refused a tip. Really appreciated the kindness and excellent service.
Today my boyfriend Sam and I visited this location to have his Cartier glasses repaired. Hannah greeted us warmly and fixed his glasses within 5 minutes. We truly appreciate her quick and professional service, especially since the glasses were brand new. Thank you again, Hannah!
Thank you so much to Mercedes. He was awesome. Very professional. He took great care of my glasses and repaired them. They’re like new. Thank you again for your work and kind treatment.