Modern Spa

Modern Spa is a popular nail salon that offers a wide range of services, from classic manicures to intricate nail designs. Customers have praised the salon's attention to detail and the longevity of their nail treatments, with many noting that their gel manicures and gel X fillings last a good amount of time. The staff, particularly Chloe and Anaya, are described as meticulous and artistic in their work, creating stunning nail designs that are worth the slightly higher price point. Recently, clients have experienced attentive service, with one technician going above and beyond by fixing a chipped nail right away and providing a quick massage while waiting. Customers also appreciate that technicians listen carefully to their requests, ensuring nails are shaped just right and not too thick. The salon maintains a clean and relaxing environment, making each visit enjoyable.

Some customers have reported mixed experiences with customer service, mentioning moments where staff appeared annoyed or pressured clients to make quick decisions. Others have praised the friendly staff who do not rush decisions and are very accommodating. Customers have also mentioned that the salon could improve by better organizing their nail color selection, making it easier for clients to find the perfect shade. Overall, Modern Spa remains a popular destination for those seeking high-quality nail services, with a talented team capable of creating intricate and long-lasting nail designs. With some adjustments to customer service, the salon could provide an even better experience for all clients.