Michelle Nail Spa

Jun 2023

Great customer service, but poor quality. Tried for the first time got a mani & pedi gel. Mani chipped in 4 days had to go back to touch it up and still chipped lol. Didn’t last more then a week with the touch up. Would go back for pedicure but that’s about it ??‍♀️

Feb 2023

When I see negative reviews I know that at times, anyone working in an establishment can have a bad day. That being said, if you are employed in the service industry, good customer service comes first. This is the Upper West Side of Manhattan. You are going to have to deal with dozens of different people with different personalities day after day. With the exception of dealing with patrons who are downright disrespectful, you should smile and do your job. Allowing a prior bad experience with a customer to negatively dictate the rest of your interactions with people, is bad for business. You are not going to be able to please everyone. And to the employe who has that "Why...read full review

Jan 2023

Excellent service, even during peak hours. I got a wonderful gel manicure that technician Mason put a lot of detail and patience into. I was very impressed and highly recommend!Thank you :)