About IMP Plumbing & Heating Corp.
IMP Plumbing & Heating Corp. is highly regarded for its honesty, quality, and excellent customer service. Customers appreciate the company's straightforward pricing, with many noting they did not pay upfront and were charged fairly for labor and parts. Unlike other companies that overcharge or ask for large fees just to assess a job, IMP is transparent and fair. They stand behind their work, even when unexpected issues arise, often resolving problems without additional costs. The plumbers are professional, knowledgeable, and take pride in their work, making the experience pleasant and stress-free for clients. The company responds quickly to urgent situations, dispatching experienced plumbers promptly and explaining repairs clearly. Customers also value the company's reliability and trustworthiness, with many recommending IMP for plumbing and heating needs. Overall, IMP Plumbing & Heating Corp. is seen as a dependable, honest, and professional service provider that delivers quality work and great customer care.
Choose IMP. IMP Plumbing is about the only honest plumbing company I came across after reaching out to nearly 10 different plumbers. In assessing quality, accountability, pricing, and customer service, IMP can't be beaten.
While I was skeptical of hourly pricing, I had called ahead and sent pictures of the job site beforehand - I needed a P-Trap installed. They agreed it was a small job and it should take an hour max. When things took unexpectedly longer, and when there was a leak after the job was done, they stood by their work and got the job done without any additional cost. All in all I paid just over $300 for labor ($200/hr), parts (~$75), and tax at the time...read full review
My aunt Clara had a bad steam heating leak that required immediate attention. Right away I told her to call IMP PLUMBING and speak to Maryann and tell her about the issue.. Maryann dispatched two plumbers that arrived exactly when she said they would at 8:00 am.The two plumbers addressed the problem, they were very professional. Did a great job, and in a few hours they were done . They were very helpful and explained everything to my aunt . If you need Plumbing or Heating service this is it..!
I had an emergent plumbing issue in my apartment. For any toiletry repairs my coop required licensed and insured professionals. This agencies staff, in particular Melissa, was very professional and responsive. In a matter of 24 hours my matter was resolved and all required documentation was facilitated. I was very pleased with their services, and pricing. The plumber I was assigned was also very knowledgeable. He gave me the assurance I looked for. I highly recommend the services from this agency, and I am very glad I was recommended by another customer.