Wonderful customer service, professionalism, patience, and turn around time.
j anell
Mar 2026
Excellent work - they arrived and got down to business on solving the problem with the most practical and expeditious solution - not the costliest. I now have freely flowing drains and a non leaking older toilette. I couldn't be happier.
kim hyu
Feb 2026
John is actually my neighbor and I know him personally, really good guy and also very professional. I had an emergency situation with a leaking shower and he came immediately and fixed it. The parts were out of stock but they still handled everything. I have had bad experiences with plumbers in NY before, with high costs and poor work, but this was completely different. They were punctual, fixed the drain, shower head and faucet all at once. I felt comfortable and safe, they were very pleasant and reasonably priced.
Rachael
Dec 2025
Had an emergency situation and was dealing with a shower that had out of stock parts. I have had nightmare experiences in NY with plumbers - cost and bad work. They were punctual, also fixed the drain, shower head and faucet while there. I felt safe and they were so pleasant, and reasonable. I am having my building use them as the go to emergency company.
Mark Horsburgh
Jun 2025
Fix occurred within 24 hours from first. Excellent communication, helped with an economical solution.
shop isalis
May 2025
We’ve used them a couple times now for our retail store. It’s amazing what people will flush down a toilet… but they are fast and thorough at solving these types of problems. Would recommend! :)
Traci Luthy
Aug 2024
They were available last minute when I was in a crunch, arrived on time (actually early!) and completed the job quickly and efficiently. They were friendly and helpful and answered all of my questions. A bit on the pricey side, but totally worth it. I don’t mind paying more for quality. Highly recommend!
Sharon Jessy
Jul 2024
"Solid Company, With solid working level."
NJ P
Jan 2024
Fast and professional service by Rich the plumber. Lina was great and kept us informed of the process and answered every questions I had. The pricing was clear from the beginning.
Gabriel Robinson
Oct 2023
Rich is the best, hands down. Have always received friendly and prompt service both from Rich and the Hub office. Highly recommend
Mary Callahan
Wonderful customer service, professionalism, patience, and turn around time.
j anell
Excellent work - they arrived and got down to business on solving the problem with the most practical and expeditious solution - not the costliest. I now have freely flowing drains and a non leaking older toilette. I couldn't be happier.
kim hyu
John is actually my neighbor and I know him personally, really good guy and also very professional. I had an emergency situation with a leaking shower and he came immediately and fixed it. The parts were out of stock but they still handled everything. I have had bad experiences with plumbers in NY before, with high costs and poor work, but this was completely different. They were punctual, fixed the drain, shower head and faucet all at once. I felt comfortable and safe, they were very pleasant and reasonably priced.
Rachael
Had an emergency situation and was dealing with a shower that had out of stock parts. I have had nightmare experiences in NY with plumbers - cost and bad work. They were punctual, also fixed the drain, shower head and faucet while there. I felt safe and they were so pleasant, and reasonable. I am having my building use them as the go to emergency company.
Mark Horsburgh
Fix occurred within 24 hours from first. Excellent communication, helped with an economical solution.
shop isalis
We’ve used them a couple times now for our retail store. It’s amazing what people will flush down a toilet… but they are fast and thorough at solving these types of problems. Would recommend! :)
Traci Luthy
They were available last minute when I was in a crunch, arrived on time (actually early!) and completed the job quickly and efficiently. They were friendly and helpful and answered all of my questions. A bit on the pricey side, but totally worth it. I don’t mind paying more for quality. Highly recommend!
Sharon Jessy
"Solid Company, With solid working level."
NJ P
Fast and professional service by Rich the plumber. Lina was great and kept us informed of the process and answered every questions I had. The pricing was clear from the beginning.
Gabriel Robinson
Rich is the best, hands down. Have always received friendly and prompt service both from Rich and the Hub office. Highly recommend