About Frank Darling
Frank Darling is a female-founded diamond jewelry brand that specializes in creating custom engagement rings. Known for their fair pricing and ethical sourcing, Frank Darling utilizes conflict-free and lab-grown diamonds set in low-profile designs. All rings are handmade in New York City using recycled metal. The company distinguishes itself by curating diamonds from a network of trusted growers, cutters, and wholesalers, allowing them to offer a diverse selection and remain impartial in their recommendations. Frank Darling provides customers with a range of services, including free shipping, returns, resizing, and flexible payment options such as financing and layaway. Customers consistently praise the brand's exceptional customer service. Staff members, including Hayley, are noted for their patience, helpfulness, and responsiveness. One couple shared that their experience at Frank Darling was a complete turnaround from other places, where they felt rushed and pressured. In contrast, the supportive environment at Frank Darling made the ring design process enjoyable and stress-free. The company offers free consultations, allowing potential customers to view diamonds and settings in person or virtually at their SoHo salon. With great quality, selection, and service, Frank Darling is highly recommended for anyone looking for the perfect engagement ring.
I cannot say enough great things about my experience with Frank Darling, especially working with Claire. From the very beginning, she made the entire engagement ring design process feel exciting, stress-free, and truly personal.
Claire took the time to understand exactly what we were envisioning and guided us through every detail with incredible patience and expertise. Her eye for design, thoughtful recommendations, and responsiveness gave me total confidence throughout the process. The result was an absolutely stunning ring—better than we could have imagined—and my fiancée is completely in love with it.
If you’re looking for a team that combines...read full review
Claire in the Philadelphia location was an absolute gem to work with (pun intended)! My fiancé and I had a wonderful time picking out our wedding bands together and dropping my ring off (purchased online from FD) for polishing and servicing. Seamless, fun, caring, and helpful! We plan to come back for more jewelry in the future
We had an absolutely incredible experience with Sierra at Frank Darling. From start to finish, she was patient, thoughtful, and truly went above and beyond to guide us through the engagement ring process. What could have felt overwhelming was instead exciting and special, thanks to her expertise, follow-up, and care. Sierra helped us design and create the ring of our dreams, and the final result exceeded every expectation — it’s absolutely perfect. We are so grateful for her support, attention to detail, and genuine kindness throughout the entire journey. We couldn’t recommend Sierra and Frank Darling more highly. Thank you for being such an important part of such...read full review