Stay away! A massage at a strip mall would be better. Imagine someone uncertified that over uses her elbow and rubs it over 25 times in the same motion then alternates to another body part without any good technique with the same tedious motions.
My wife had a massage next to me and the masseuse put her finger in my wife’s ear. No joke. Save your money. Or, go for the check the box on the worst massage ever.
Joncie W
Apr 2026
I came for my second treatment of magnetic tattoo removal with Maya at Faina European Day Spa to remove old microblading of my eyebrows. The first session gave great improvement and I am excited to heal from the second one to see the results which I know will be what I desired. I came back because of how clean and meticulous Maya is while doing the procedure and seeing the big difference on my eyebrows. The procedure worked and the old color is disappearing. Nobody better than Maya thank you!
miad
Mar 2026
My mother and I enjoyed every moment of our spa day. We both got a wrap and a massage. Tamea did all the work treating both of us at the same time. She explained what she was doing and took her time to make sure we were comfortable at all times. We're visiting from out of state and totally recommend this place. THANK YOU T !
Gayle Gorman
Feb 2026
Barno gives the very best facials and other skin treatments.I’ve been going to her for years and can vouch for her wonderful work.She is also so very nice and has a gentle way about her. Barno is absolutely the best!!
Jeana Carattini
Feb 2026
Amazing service! Beautiful atmosphere. My wife and I did a couples massage for Valentine’s Day and we loved it! They offered us champagne, chocolate, and gave us a rose as we were leaving. The massage was perfect pressure and they got every ache and pain out from head to toe! Very clean and friendly service. Definitely going back soon.
Avery Riester
Jan 2026
Came for the first time today and will 100% be returning. Great value for the price!
Sha Murray
Dec 2025
Excellent Customer service as soon as u walked through the door. Maya is the best!!!
Whitney Tancred
May 2025
i am not NY based, but the second I land in NYC i make an appointment at Faina. They do the best facials. Highly recommend!
Kiana
May 2025
BEWARE – Terrible Experience and Even Worse Customer Service by the OWNER
I don’t usually leave negative reviews, but I feel obligated to warn others about the horrible service.
My bf and I booked a couple’s facial, expecting to be in the same room. Before booking, I specifically called to ask if we’d be together, and the response I got was, “This is a couple’s massage parlor, right?”—so I assumed we would be. However, upon arrival, we were separated. It wasn’t the end of the world, but it was disappointing since that was a big part of why we booked it.
The facials themselves were incredibly underwhelming. My boyfriend said his treatment felt just like steam and a mask. My facial, on the other hand, left me with painful scratches, redness, and breakouts. I’ve had many facials before and have never had my skin damaged like this. It was alarming, painful, and has resulted in scarring.
To make matters worse, we were pressured at checkout to leave an 18-20% tip. When I offered to leave a smaller tip due to the poor service, I was told it was too low which felt completely inappropriate and pushy. I wouldn’t have left a tip at all had I seen how badly my face was damaged before leaving. Unfortunately, the rooms were dark and I didn’t notice until I got outside.
I contacted the business to request a refund (at least for my facial), and they offered to refund 20%—which was just the tip I had already paid. They later added an extra 10%, which is frankly insulting considering how unacceptable the entire experience was. We reached out to the owner for a resolution and no response.
Bottom line: Terrible experience and I would never return and strongly advise others to stay away.
Denise DeMailo
Mar 2025
We love this spa! My friends and I travel from Pittsburgh every year for a day of treatments. Always satisfied!
Lucky Narain
Stay away! A massage at a strip mall would be better. Imagine someone uncertified that over uses her elbow and rubs it over 25 times in the same motion then alternates to another body part without any good technique with the same tedious motions.
My wife had a massage next to me and the masseuse put her finger in my wife’s ear. No joke. Save your money. Or, go for the check the box on the worst massage ever.
Joncie W
I came for my second treatment of magnetic tattoo removal with Maya at Faina European Day Spa to remove old microblading of my eyebrows. The first session gave great improvement and I am excited to heal from the second one to see the results which I know will be what I desired. I came back because of how clean and meticulous Maya is while doing the procedure and seeing the big difference on my eyebrows. The procedure worked and the old color is disappearing. Nobody better than Maya thank you!
miad
My mother and I enjoyed every moment of our spa day. We both got a wrap and a massage. Tamea did all the work treating both of us at the same time. She explained what she was doing and took her time to make sure we were comfortable at all times.
We're visiting from out of state and totally recommend this place. THANK YOU T !
Gayle Gorman
Barno gives the very best facials and other skin treatments.I’ve been going to her for years and can vouch for her wonderful work.She is also so very nice and has a gentle way about her.
Barno is absolutely the best!!
Jeana Carattini
Amazing service! Beautiful atmosphere. My wife and I did a couples massage for Valentine’s Day and we loved it! They offered us champagne, chocolate, and gave us a rose as we were leaving. The massage was perfect pressure and they got every ache and pain out from head to toe! Very clean and friendly service. Definitely going back soon.
Avery Riester
Came for the first time today and will 100% be returning. Great value for the price!
Sha Murray
Excellent Customer service as soon as u walked through the door. Maya is the best!!!
Whitney Tancred
i am not NY based, but the second I land in NYC i make an appointment at Faina. They do the best facials. Highly recommend!
Kiana
BEWARE – Terrible Experience and Even Worse Customer Service by the OWNER
I don’t usually leave negative reviews, but I feel obligated to warn others about the horrible service.
My bf and I booked a couple’s facial, expecting to be in the same room. Before booking, I specifically called to ask if we’d be together, and the response I got was, “This is a couple’s massage parlor, right?”—so I assumed we would be. However, upon arrival, we were separated. It wasn’t the end of the world, but it was disappointing since that was a big part of why we booked it.
The facials themselves were incredibly underwhelming. My boyfriend said his treatment felt just like steam and a mask. My facial, on the other hand, left me with painful scratches, redness, and breakouts. I’ve had many facials before and have never had my skin damaged like this. It was alarming, painful, and has resulted in scarring.
To make matters worse, we were pressured at checkout to leave an 18-20% tip. When I offered to leave a smaller tip due to the poor service, I was told it was too low which felt completely inappropriate and pushy. I wouldn’t have left a tip at all had I seen how badly my face was damaged before leaving. Unfortunately, the rooms were dark and I didn’t notice until I got outside.
I contacted the business to request a refund (at least for my facial), and they offered to refund 20%—which was just the tip I had already paid. They later added an extra 10%, which is frankly insulting considering how unacceptable the entire experience was. We reached out to the owner for a resolution and no response.
Bottom line: Terrible experience and I would never return and strongly advise others to stay away.
Denise DeMailo
We love this spa! My friends and I travel from Pittsburgh every year for a day of treatments. Always satisfied!