The services are good, and cheaper than western owned salons. It’s clean. The ladies are very nice. But little things bug add up to be annoying:
1) They don’t accept Amex. 2) They don’t have Tap To Pay. 3) There’s just one trash can in the whole place except the bathroom. It’s a tiny can. I was there at 4:30 on a Friday and the trash cans were to the brim. No one thought of to change the garbage bags. 4) They insist that you put these stupid plastic covers over your shoes. It’s annoying to put on, but a pain to take off. 5) The ladies talk loudly. You can’t really relax.
Viveca Chow
Jan 2025
A nice luxurious spa in Chinatown! I walked past them and decided to give them a go. The spot is decorated so nicely, it feels very relaxing. I got the deep cleansing pore facial ($139) and my esthetician Ada was very thorough and gentle with the extractions. The whole facial was 2 hours and she gave me a nice lengthy massage.
The only thing that bothered me was the door was left opened the entire facial, except for the mask portion (the end). It’s pricier than most spots in Chinatown and while it’s a good quality facial, I personally didn’t see an astounding difference that would encourage me to pay triple the price—I paid $171 with tip total. I’m very glad I tried it. I personally will not return, but enjoyed the experience!
Viveca C.
Jan 2025
A nice luxurious spa in Chinatown! I walked past them and decided to give them a go. The spot is decorated so nicely, it feels very relaxing. I got the deep cleansing pore facial ($139) and my esthetician Ada was very thorough and gentle with the extractions. The whole facial was 2 hours and she gave me a nice lengthy massage. The only thing that bothered me was the door was left opened the entire facial, except for the mask portion (the end). It's pricier than most spots in Chinatown and while it's a good quality facial, I personally didn't see an astounding difference that would encourage me to pay triple the price--I paid $171 with tip total. I'm very glad I tried it. I personally will not return, but enjoyed the experience!
belle kao
Aug 2024
Ana is excellent
Doris Wong
Jun 2024
Been coming here for 2 years! Best facial ever. They completely changed my skin. Won’t be looking for another facial place as long as they’re here!
Eva Chang (Fu)
Jun 2024
I am a regular at Face II. A standout for me has been Gigi. She is experienced, thorough and warm. The ambiance is of cleanliness, and most importantly devoid of chaos. When I come here, I can truly rest.
Sara Kim
Apr 2024
I thought about you guys today! They are so popular. Pretty good facialists and beautiful facilities.
<3 Face to face
Lindsay R.
Mar 2024
This spa came highly recommended from a friend. While the facial was pretty good, at one point the technician said she wanted to pluck a few stray hairs on my eyebrows, I said OK but she then started shaving and reshaping my eyebrows into a thin arch which I absolutely did not want and does not look good. I left crying. I had paid a lot of money for my eyebrows to be shaped the way they were and I was really upset. The manager was no help at all. I even sent them pictures. So basically I spent a lot of money to have the eyebrows I had paid a lot of money for ruined.
Denise Fernandez
Jan 2024
I have been coming here since they were on Mott St. They are great, and wouldn’t go anywhere else to get my facials.
Zarafshan Ibrahim
Jan 2024
My recent skincare session was nothing short of amazing. Struggling with uneven skin tone and persistent acne, I found a remarkable solution in Ann's treatment approach. She applied a specialized mask that impressively balanced my skin tone in just one session. The extraction process, though unique, yielded stunning results, leaving my skin clear and radiant. Remarkably, I experienced no new breakouts for three weeks following the treatment. Encouraged by these results, I am now planning to incorporate these sessions into my monthly skincare routine.
Pamela Yeh
The services are good, and cheaper than western owned salons. It’s clean. The ladies are very nice. But little things bug add up to be annoying:
1) They don’t accept Amex.
2) They don’t have Tap To Pay.
3) There’s just one trash can in the whole place except the bathroom. It’s a tiny can. I was there at 4:30 on a Friday and the trash cans were to the brim. No one thought of to change the garbage bags.
4) They insist that you put these stupid plastic covers over your shoes. It’s annoying to put on, but a pain to take off.
5) The ladies talk loudly. You can’t really relax.
Viveca Chow
A nice luxurious spa in Chinatown! I walked past them and decided to give them a go. The spot is decorated so nicely, it feels very relaxing. I got the deep cleansing pore facial ($139) and my esthetician Ada was very thorough and gentle with the extractions. The whole facial was 2 hours and she gave me a nice lengthy massage.
The only thing that bothered me was the door was left opened the entire facial, except for the mask portion (the end). It’s pricier than most spots in Chinatown and while it’s a good quality facial, I personally didn’t see an astounding difference that would encourage me to pay triple the price—I paid $171 with tip total. I’m very glad I tried it. I personally will not return, but enjoyed the experience!
Viveca C.
A nice luxurious spa in Chinatown! I walked past them and decided to give them a go. The spot is decorated so nicely, it feels very relaxing. I got the deep cleansing pore facial ($139) and my esthetician Ada was very thorough and gentle with the extractions. The whole facial was 2 hours and she gave me a nice lengthy massage. The only thing that bothered me was the door was left opened the entire facial, except for the mask portion (the end). It's pricier than most spots in Chinatown and while it's a good quality facial, I personally didn't see an astounding difference that would encourage me to pay triple the price--I paid $171 with tip total. I'm very glad I tried it. I personally will not return, but enjoyed the experience!
belle kao
Ana is excellent
Doris Wong
Been coming here for 2 years! Best facial ever. They completely changed my skin. Won’t be looking for another facial place as long as they’re here!
Eva Chang (Fu)
I am a regular at Face II. A standout for me has been Gigi. She is experienced, thorough and warm. The ambiance is of cleanliness, and most importantly devoid of chaos. When I come here, I can truly rest.
Sara Kim
I thought about you guys today! They are so popular. Pretty good facialists and beautiful facilities.
<3 Face to face
Lindsay R.
This spa came highly recommended from a friend. While the facial was pretty good, at one point the technician said she wanted to pluck a few stray hairs on my eyebrows, I said OK but she then started shaving and reshaping my eyebrows into a thin arch which I absolutely did not want and does not look good. I left crying. I had paid a lot of money for my eyebrows to be shaped the way they were and I was really upset. The manager was no help at all. I even sent them pictures. So basically I spent a lot of money to have the eyebrows I had paid a lot of money for ruined.
Denise Fernandez
I have been coming here since they were on Mott St. They are great, and wouldn’t go anywhere else to get my facials.
Zarafshan Ibrahim
My recent skincare session was nothing short of amazing. Struggling with uneven skin tone and persistent acne, I found a remarkable solution in Ann's treatment approach. She applied a specialized mask that impressively balanced my skin tone in just one session. The extraction process, though unique, yielded stunning results, leaving my skin clear and radiant. Remarkably, I experienced no new breakouts for three weeks following the treatment. Encouraged by these results, I am now planning to incorporate these sessions into my monthly skincare routine.