Really nice gym. Good equipment and love the 8AM yoga class!
Juliana Barboza
Dec 2023
Horrible service. I am trapped into this and I am not even able to freeze my account by email…
J T
Dec 2023
Reading the other reviews about friendliness are a tad surprising. Ive been coming to his location for over two years and they never greet you or say hello. They often don’t even look up to acknowledge you or too busy chatting. Even if you say hello to them. What kind of lifestyle hospitality brand allows that? Ive even been asked specifically by management how this location can make member experiences better and that was one example I provided. It sets the tone for every member walking through the door. I don't pay the prices to be treated like I’m not good enough to be apart of the gym. It’s gotten to the point I will go out of my at to go to a different location even though this one is most convenient.
Francesco Bruno
Sep 2023
I called for more information, I The girl at the front desk was really rude, and the manager too, in any case I filed ONE case in Santa Monica California Court for discrimination.
Daniela Rivoir
Aug 2023
Do not be fool by how nice they are upon signing. They kept charging me even with a surgeon letter confirming that best I do not use any gymn equipment until after surgery and full rehab.Extremely rude management as well.Make sure to clean the equipment you used or want to use with the cleaning wipes they display as they will not. I once had the privilege of biking next to a vagrant they let in the bike room on the ground floorI highly recommend "Intermix "where you can choose from a variety of plans ( Tier) offers.FYI They delete bad reviews as well....
Zachary Burt
Jul 2023
Megan Nugent has failed to honor membership cancellation and am currently disputing charges for April 2023, May 2023, June 2023.
Zachary B.
Jun 2023
Megan Nugent has failed to honor membership cancellation and am currently disputing charges for April 2023, May 2023, June 2023.
Lee J.
Jun 2023
This was by far one of the most negative experience i've EVER had with an organization. The management team at this club is unethical and despicable. My account was charged after several attempts to cancel membership. Oscar Mejia ignored several of my emails and the club refused to provide further cancellation details. After pouring thousands into this club, I'd expect better customer service.
Dan Herman
Jun 2023
I’ve been coming to this equinox for 6 years. All of the staff and the regular guests are super friendly, providing a great setting to enjoy your workout.Gym Memberships have increased all over the city and this location gets fairly busy during prime hours. The property is maintained very well. You’ll find the space very clean and orderly.The location is super convenient as the area is mostly residential.
J D
May 2023
Very surprised that there were no clean towels available this evening. 3rd time this has happened in the last 3 times I've gone here. Not what I've come to expect from Equinox. Members waiting to take a shower...no towels. Had to use little face towels to dry off. The clients expect to find clean, dry bath towels when it's time to shower. Maintenance staff should be proactive
Kathleen Bryan
Really nice gym. Good equipment and love the 8AM yoga class!
Juliana Barboza
Horrible service. I am trapped into this and I am not even able to freeze my account by email…
J T
Reading the other reviews about friendliness are a tad surprising. Ive been coming to his location for over two years and they never greet you or say hello. They often don’t even look up to acknowledge you or too busy chatting. Even if you say hello to them. What kind of lifestyle hospitality brand allows that? Ive even been asked specifically by management how this location can make member experiences better and that was one example I provided. It sets the tone for every member walking through the door. I don't pay the prices to be treated like I’m not good enough to be apart of the gym. It’s gotten to the point I will go out of my at to go to a different location even though this one is most convenient.
Francesco Bruno
I called for more information, I The girl at the front desk was really rude, and the manager too, in any case I filed ONE case in Santa Monica California Court for discrimination.
Daniela Rivoir
Do not be fool by how nice they are upon signing. They kept charging me even with a surgeon letter confirming that best I do not use any gymn equipment until after surgery and full rehab.Extremely rude management as well.Make sure to clean the equipment you used or want to use with the cleaning wipes they display as they will not. I once had the privilege of biking next to a vagrant they let in the bike room on the ground floorI highly recommend "Intermix "where you can choose from a variety of plans ( Tier) offers.FYI They delete bad reviews as well....
Zachary Burt
Megan Nugent has failed to honor membership cancellation and am currently disputing charges for April 2023, May 2023, June 2023.
Zachary B.
Megan Nugent has failed to honor membership cancellation and am currently disputing charges for April 2023, May 2023, June 2023.
Lee J.
This was by far one of the most negative experience i've EVER had with an organization. The management team at this club is unethical and despicable. My account was charged after several attempts to cancel membership. Oscar Mejia ignored several of my emails and the club refused to provide further cancellation details. After pouring thousands into this club, I'd expect better customer service.
Dan Herman
I’ve been coming to this equinox for 6 years. All of the staff and the regular guests are super friendly, providing a great setting to enjoy your workout.Gym Memberships have increased all over the city and this location gets fairly busy during prime hours. The property is maintained very well. You’ll find the space very clean and orderly.The location is super convenient as the area is mostly residential.
J D
Very surprised that there were no clean towels available this evening. 3rd time this has happened in the last 3 times I've gone here. Not what I've come to expect from Equinox. Members waiting to take a shower...no towels. Had to use little face towels to dry off. The clients expect to find clean, dry bath towels when it's time to shower. Maintenance staff should be proactive