The first complimentary training was just chatting and the trainer even didn’t put me on a training machine; trying to figure out I do for work and sell me the classes. I felt it was a waste of my time if just chatting my schedule and tell me the prices of classes while sitting in a cold office in the winter. I lost my watch and called the front desk; she told me the manager would not be there until after 11 am and asked me to call back. Then I called the second time around 5 pm and spoke with Siai and was told they don’t check over the phone and ask me to come in person; I said the previous staff asked me to call back after 11 am and asked to transfer... read full review
June 2026
Great location, great classes & this review I wanted to Highlight....The ladies who work so hard in the women's locker room. Towels always seem stocked in supplies of pure abundance & extra reserves. & the locker ladies are also very helpful & kind & work diligently every second. Never have I seen them take a break even for a second honest to god....This leads me to the slight concern... that they might be in a high stress or oversight leadership pressure situation. These ladies are 1000% on it... ALL the time. Give them a break. They deserve it absolutely the hardest job at equinox & they perform at a high level every day & I'm... read full review
December 2025
Had an Aescape massage and got a day pass with the massage. Gym facilities are good, locker rooms were clean and overall no complaints. I’ve been to locations with better views - this one is on a basement level. The massage was great, my only complaint is that the machine sometimes tugs on the clothing even if you wear the smaller sizes. 30 minutes is long enough for a full body restore, last time I did 1 hour and it felt too long.
The first complimentary training was just chatting and the trainer even didn’t put me on a training machine; trying to figure out I do for work and sell me the classes. I felt it was a waste of my time if just chatting my schedule and tell me the prices of classes while sitting in a cold office in the winter. I lost my watch and called the front desk; she told me the manager would not be there until after 11 am and asked me to call back. Then I called the second time around 5 pm and spoke with Siai and was told they don’t check over the phone and ask me to come in person; I said the previous staff asked me to call back after 11 am and asked to transfer... read full review
Great location, great classes & this review I wanted to Highlight....The ladies who work so hard in the women's locker room. Towels always seem stocked in supplies of pure abundance & extra reserves. & the locker ladies are also very helpful & kind & work diligently every second. Never have I seen them take a break even for a second honest to god....This leads me to the slight concern... that they might be in a high stress or oversight leadership pressure situation. These ladies are 1000% on it... ALL the time. Give them a break. They deserve it absolutely the hardest job at equinox & they perform at a high level every day & I'm... read full review
Had an Aescape massage and got a day pass with the massage. Gym facilities are good, locker rooms were clean and overall no complaints. I’ve been to locations with better views - this one is on a basement level. The massage was great, my only complaint is that the machine sometimes tugs on the clothing even if you wear the smaller sizes. 30 minutes is long enough for a full body restore, last time I did 1 hour and it felt too long.