dr LASER

Dr LASER is a well-known medical spa with over 10 years of experience, recognized in Los Angeles and New York City for its focus on quality and customer satisfaction. The spa offers a range of aesthetic and cosmetic procedures, including CoolSculpting, Dermal Fillers, Facials, Laser Hair Removal, Laser Tattoo Removal, Microneedling, Neurotoxins, Ultherapy, and more, addressing various skin concerns. Clients like the location and quick service, though some have noted issues with laser hair removal in the past. One customer mentioned a problem with singed eyebrow hairs, but the spa responded promptly and handled the situation well, showing good customer service. Now that a staff member who caused issues is no longer there, clients feel more comfortable returning. Many regular clients praise the quality of treatments, especially the monthly laser rejuvenation facials. They appreciate Kim's expertise and her ability to provide relaxing and effective facials that help with hyperpigmentation and eczema. The front desk staff, particularly Taj and Lexi, are often praised for their helpfulness and for making booking easy, especially when informing clients about promotions. Recently, Molly has received high praise for her work with laser tattoo removal, making the process easy and smooth. She is described as sweet and very knowledgeable. Clients also mention that her treatments are calming and customized to their skin concerns. One customer shared that after a negative experience with Taj, who no longer works there, they were reassured by the owner’s sincere apology and efforts to make things right. The owner’s commitment and the quality of the lasers have restored confidence in the spa. Overall, Dr LASER is appreciated for its friendly and knowledgeable staff, quality treatments, and a customer-focused approach, making it a popular choice for skin care and aesthetic treatments.