Avalonair is a highly regarded HVAC company known for its professionalism and reliable service. Customers appreciate their effective communication and quick response times, often able to send technicians even during heatwaves. The technicians are clean, careful, and efficient, providing thorough diagnostics and repairs. Avalonair has built a strong reputation over the years, with clients highlighting their honesty and dedication to quality work. Whether servicing AC units, HVAC systems, or other equipment, Avalonair consistently meets customer needs and expectations, making them a trusted choice in the NYC metro region.
I'm a GC and was recently working in Manhattan for a high-end client of mine and we needed multiple AC units serviced. I had seen an Avalonair truck while sitting in traffic and it looked clean and professional so I checked around and gave them a call. I was truly impressed with their communication and their techs. They were able to meet my short timeline which I really appreciated and the techs were clean and careful. They really did a great job on the service and follow up. I deal with a ton of AC companies working in different regions and I can tell you this is one of the better companies out there. I'd definitely call them again next time I'm working in the area.
Contacted AvalonAir to fix our co-op's lobby HVAC. It was 95 outside and felt as hot inside. Even with the heatwave, they were able to send us a tech the next day. The tech diagnosed the issue and was able to get the system back up and running immediately. We ultimately needed a replacement part. We got a proposal, approved it and the part was installed within the week. Good Job!
We've been using Avalon Air for 4 years. After years of unreliable, dishonest HVAC companies all over the NYC metro region, it's a relief to have found them. John and his team (gotta give Serge a big shout-out) have serviced our AC, walk-in, kold draft and pellet ice machines, lowboys. They are reliable, honest, friendly and incredibly thorough. They know what they are doing and do not cut corners.