About NYU Langone Ambulatory Care Center

The NYU Langone Ambulatory Care Center provides a surprisingly great patient experience, with clean and nice rooms, and attentive providers like Jacqueline Willacy. However, scheduling appointments, particularly for therapy, can be challenging. While phone scheduling is available, in-person lobby scheduling is required for therapy appointments, which can take up to half an hour. The app allows for canceling but not changing appointments. Despite these scheduling issues, the care provided by professionals such as Jacqueline is highly regarded.

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NYU Langone Ambulatory Care Center
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Reviews for NYU Langone Ambulatory Care Center

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  • Nov 2023

    I had a surgery and stayed overnight in August 2019 at NYU Langone on 11th floor, must say I had a really surprisingly great experience, with all the providers and my room was super nice and clean!

  • Aug 2023

    This review is for Jacqueline Willacy for being an amazing healthcare professional. She listened to my concerns and helped me heal an awful pain that I have been experiencing for years. Jacqueline: thank you. The healthcare system needs more professionals like you.

  • Dec 2022

    I had a very good evaluation but consistently bad experience with scheduling.You can with some patience schedule an evaluation on the phone. The only way to schedule a therapy appointment, however, is in person in the lobby of the building (make a left if entering from 38th St and follow the signs to Scheduling on the right). Prepare to spend about half hour there even with no lines. And you will not be able to change, only cancel, these appointments in the app.When you call to schedule a therapy appointment, the automated voice continually reminds you that you can make appointments in their app. You can't, therapists aren't in the app. Most of the people that answer...read full review

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

accepts credit cards accepts insurance

Location

240 E 38th St 14th floor, New York

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