to put it bluntly, stephanie is not great at doing hair. she can do basic things like haircuts and simple colorings but when it comes to more complex things that involve using bleach, DO NOT GO TO HER! she is very likely to damage your hair, not achieve the results you want, and the worst part is that she lacks professionalism and accountability! she doesn’t apologize, will tell you that “people make mistakes”, and will overall have a “deal with it” type of attitude. she will offer zero discount for her mistake(s) and will hint that she still wants a tip from you. unbelievable. I also didn’t like how she talked poorly about her 23 year old stepdaughter, it fed into the unprofessionalism.
Kristen Paladino
Sep 2024
Stephanie was amazing with my kids and what they wanted! The salon is so pretty and clean. Great experience!
Erika Casey
Aug 2024
The worst part of the experience I had was that Stephanie got bleach on multiple parts of my shirt (the upper right shoulder & a random blotch at the back of the bottom right of my shirt). I understand that accidents happen, however, she tried to HIDE the mistake that she made. I was never made aware by her that she had bleached and ruined my shirt. When I had initially noticed it in the mirror after showing me the results of my hair, at first, her and the salon owner she works for Heather completely brushed over it and kept talking about the blonde in my hair. When I had mentioned it again to Stephanie directly, I said “I would like to know why there are bleach stains on my shirt and nothing was said to me” and all she did was shrug her shoulders and make a scrunch face towards me. I cannot make this up. She offered no apology or compensation towards the fee of my shirt (which was an approximate $20 Hot Topic brand shirt). She completely avoided taking any accountability towards the mistake that she made. On top of that, she promised me results that she couldn’t achieve on my hair. I understand that my hair was previously dyed with permanent color, however, she word for word PROMISED me that she could “definitely get my hair to where I wanted it to be” by my 2nd appt, to which she did not. I booked her for a balayage on my hair and after my 2nd appt my hair was not only orange toned, but it was also left extremely damaged. I knew with the amount of bleach used, that it would be damaged. However, it should not have been left stringy and fried. My hair was left terrible and I had to book an appt with a different cosmetologist to fix my hair as best she could. On top of that, when the owner Heather was there at the 2nd appt (she wasn’t present at the salon at our 1st appointment), Heather had a hair appt with a client that just so happened to miss their appt. So because Heather was free, she came over to help Stephanie with my hair. It’s a good thing that happened, because Heather ended up taking over completely as she was clearly a lot more knowledgeable & skilled. Heather ended up correcting and giving a lot of pointers to Stephanie on how to properly apply bleach on my hair and how to properly do the balayage. I kid you not, Stephanie ended up *literally* standing there, scrolling on her phone, while Heather was doing the complete process of my hair. I wouldn’t have minded had I gotten the results that I wanted, but, I didn’t. Stephanie should NOT have promised me the results that she did knowing she was inexperienced in doing balayages and that there was a chance of not achieving them, knowing that I had previously colored hair. Don’t get me wrong, she is a personable person and is easy to get along with. But I will say that there is a reason as to why she’s had her cosmetology license since 2008 yet doesn’t work as a cosmetologist full time. She works full time at a different hourly job and only works her salon job as a little side hustle. She constantly advertises her business on several pages to support her ‘small business’ which is a big part as to why I chose to trust her with my hair. I love to support local and would rather support someone local than a corporate-chained business. I hate to say it, but there is clearly a reason as to why not many clients go to her for business and put their trust in her. Unfortunately I made the (costly) mistake of trusting Stephanie with my hair. The last thing I have to mention is that Stephanie CONSTANTLY posts hair pics of OTHER cosmetologists work. Most of the time she doesn’t give credit to the actual person who did the hair. She uses the work of other people to try to gain more clients and business, and you can clearly tell the difference between the random professional images that she posts verses her own work. Don’t get me wrong, I think that Stephanie is capable of doing basic work such as simple haircuts, or the ‘money pieces’ that she advertises. I wouldn’t recommend her for any complex or skilled work, such as the balayage that I went to her for.
Erika Casey
Aug 2024
I’ve been a little on the fence about writing this review, because I hate to be *that* person, and I only wish to be a good person. However, I feel as if I need to write this review to warn/help others avoid the experience I had. I came here about a month ago. Firstly, the WORST part of the salon experience I had, was that Stephanie got bleach on multiple parts of my shirt (the upper right shoulder, and a random blotch at the back of the bottom right of my shirt). I understand that accidents happen, however, she tried to HIDE the mistake that she made. I was never made aware by her that she had bleached and ruined my shirt. When I had initially noticed it in the mirror after showing me the results of my hair, at first, her and the salon owner she works for ‘Heather’ completely brushed over it and kept talking about the blonde my hair. When I had mentioned it again to Stephanie directly, I had said “I would like to know why there are bleach stains on my shirt and nothing was said to me” and all she did was shrug her shoulders and make a scrunch face towards me. I cannot make this up. She offered no apology or compensation towards the fee of my shirt (which was an approximate $20 Hot Topic brand shirt). She completely avoided taking any accountability towards the mistake that she made. On top of that, she promised me results that she could not achieve on my hair. I understand that my hair was previously dyed with permanent color, however, she word for word PROMISED me that she could “definitely get my hair to where I wanted it to be” by my 2nd appointment. To which she did not. I booked her for a balayage on my hair and after my 2nd appointment my hair was not only orange toned, but it was also left extremely damaged. I knew with the amount of bleach used, that it would be damaged. However, it should not have been left stringy and fried. My hair was left terrible and I had to book an appointment with a different certified cosmetologist to fix my hair the best that she could. On top of that, when the salon owner that she works under ‘Heather’ was there at the 2nd appointment (she was not present at the salon at our 1st appointment), Heather had a hair appointment with a differently client that just so happened to miss their appointment. So because Heather was free, she had come over to help Stephanie with my hair appointment. It’s a good thing that happened, because Heather not only ended up coming over to help Stephanie with my hair, but ended up taking over completely as she was clearly a lot more knowledgeable on blondes and applying the bleach. It’s a bit of a long story, but a brief summary of what ended up happening, was that Heather ended up consistently correcting and giving a lot of pointers/advice to Stephanie on how to properly apply to bleach to my hair and how to effectively do the balayage on my hair. I kid you not, Heather ended up COMPLETELY taking over the process of bleaching and doing the balayage on my hair. Towards the end of my 2nd hair appointment, Stephanie ended up *literally* standing there, scrolling on her phone, while Heather was doing the complete process of my hair. It was extremely unprofessional. I wouldn’t have minded that had I achieved the results that I had wanted, however, I did not. As I said previously, my hair had a lot of orange tone to it, and it was fried in some parts of it. Stephanie should NOT have promised me the results that she did knowing she was inexperienced in doing balayages and that there was a chance of not achieving the results, knowing that I had previously colored hair. Don’t get me wrong, she is a very personable person and is easy to get along with. But I will say that there is a reason as to why she has had her cosmetology license since 2008 yet does not work as a cosmetologist full time. She works full time at a different hourly job and only works her salon job as a little side gig/pick-up job. She constantly advertises her business on several pages to support her ‘small business’ which is a big part as to why I chose to trust her with my hair. I love to suppo
Jen Hoyt
Mar 2024
Stephanie did such a beautiful job on mine and my daughter’s hair today. She’s sweet, accommodating and knows what she’s doing. You got a couple of lifetime clients today. Thank you so much!! Highly recommended!
wendy bowers
Apr 2022
I could not be more satisfied with the service, cleanliness, and welcoming staff. 100% satisfied.Services: Hair coloring
Tracy Robin
Jan 2022
Hello Gorgeous is the best salon in town! Extremely pleasant experience. Heather the owner is not only very skilled at what she does, she is very nice too! Excellent customer service and reasonably priced. I highly recommend Hello Gorgeous!
Kathryn Edic
Dec 2021
A beautiful salon with a very sweet and talented esthetician. It was a relaxing experience and I loved how my eyelashes looked once the process was finished. I would recommend Sarah and this salon to anyone!!
Kay Lee
Dec 2021
All these reviews are this girls family. She has no idea what she’s doing. I would never go here unless you like all your lashes falling out and mutilated. The business is GROSS. And they’re so disrespectful when you acknowledge their wrong doing. Never go here.
Elaine G
Aug 2021
Donna does a great job!! Owner and her parents are very nice!
lily
to put it bluntly, stephanie is not great at doing hair. she can do basic things like haircuts and simple colorings but when it comes to more complex things that involve using bleach, DO NOT GO TO HER! she is very likely to damage your hair, not achieve the results you want, and the worst part is that she lacks professionalism and accountability! she doesn’t apologize, will tell you that “people make mistakes”, and will overall have a “deal with it” type of attitude. she will offer zero discount for her mistake(s) and will hint that she still wants a tip from you. unbelievable. I also didn’t like how she talked poorly about her 23 year old stepdaughter, it fed into the unprofessionalism.
Kristen Paladino
Stephanie was amazing with my kids and what they wanted! The salon is so pretty and clean. Great experience!
Erika Casey
The worst part of the experience I had was that Stephanie got bleach on multiple parts of my shirt (the upper right shoulder & a random blotch at the back of the bottom right of my shirt). I understand that accidents happen, however, she tried to HIDE the mistake that she made. I was never made aware by her that she had bleached and ruined my shirt. When I had initially noticed it in the mirror after showing me the results of my hair, at first, her and the salon owner she works for Heather completely brushed over it and kept talking about the blonde in my hair. When I had mentioned it again to Stephanie directly, I said “I would like to know why there are bleach stains on my shirt and nothing was said to me” and all she did was shrug her shoulders and make a scrunch face towards me. I cannot make this up. She offered no apology or compensation towards the fee of my shirt (which was an approximate $20 Hot Topic brand shirt). She completely avoided taking any accountability towards the mistake that she made. On top of that, she promised me results that she couldn’t achieve on my hair. I understand that my hair was previously dyed with permanent color, however, she word for word PROMISED me that she could “definitely get my hair to where I wanted it to be” by my 2nd appt, to which she did not. I booked her for a balayage on my hair and after my 2nd appt my hair was not only orange toned, but it was also left extremely damaged. I knew with the amount of bleach used, that it would be damaged. However, it should not have been left stringy and fried. My hair was left terrible and I had to book an appt with a different cosmetologist to fix my hair as best she could. On top of that, when the owner Heather was there at the 2nd appt (she wasn’t present at the salon at our 1st appointment), Heather had a hair appt with a client that just so happened to miss their appt. So because Heather was free, she came over to help Stephanie with my hair. It’s a good thing that happened, because Heather ended up taking over completely as she was clearly a lot more knowledgeable & skilled. Heather ended up correcting and giving a lot of pointers to Stephanie on how to properly apply bleach on my hair and how to properly do the balayage. I kid you not, Stephanie ended up *literally* standing there, scrolling on her phone, while Heather was doing the complete process of my hair. I wouldn’t have minded had I gotten the results that I wanted, but, I didn’t. Stephanie should NOT have promised me the results that she did knowing she was inexperienced in doing balayages and that there was a chance of not achieving them, knowing that I had previously colored hair. Don’t get me wrong, she is a personable person and is easy to get along with. But I will say that there is a reason as to why she’s had her cosmetology license since 2008 yet doesn’t work as a cosmetologist full time. She works full time at a different hourly job and only works her salon job as a little side hustle. She constantly advertises her business on several pages to support her ‘small business’ which is a big part as to why I chose to trust her with my hair. I love to support local and would rather support someone local than a corporate-chained business. I hate to say it, but there is clearly a reason as to why not many clients go to her for business and put their trust in her. Unfortunately I made the (costly) mistake of trusting Stephanie with my hair. The last thing I have to mention is that Stephanie CONSTANTLY posts hair pics of OTHER cosmetologists work. Most of the time she doesn’t give credit to the actual person who did the hair. She uses the work of other people to try to gain more clients and business, and you can clearly tell the difference between the random professional images that she posts verses her own work. Don’t get me wrong, I think that Stephanie is capable of doing basic work such as simple haircuts, or the ‘money pieces’ that she advertises. I wouldn’t recommend her for any complex or skilled work, such as the balayage that I went to her for.
Erika Casey
I’ve been a little on the fence about writing this review, because I hate to be *that* person, and I only wish to be a good person. However, I feel as if I need to write this review to warn/help others avoid the experience I had. I came here about a month ago. Firstly, the WORST part of the salon experience I had, was that Stephanie got bleach on multiple parts of my shirt (the upper right shoulder, and a random blotch at the back of the bottom right of my shirt). I understand that accidents happen, however, she tried to HIDE the mistake that she made. I was never made aware by her that she had bleached and ruined my shirt. When I had initially noticed it in the mirror after showing me the results of my hair, at first, her and the salon owner she works for ‘Heather’ completely brushed over it and kept talking about the blonde my hair. When I had mentioned it again to Stephanie directly, I had said “I would like to know why there are bleach stains on my shirt and nothing was said to me” and all she did was shrug her shoulders and make a scrunch face towards me. I cannot make this up. She offered no apology or compensation towards the fee of my shirt (which was an approximate $20 Hot Topic brand shirt). She completely avoided taking any accountability towards the mistake that she made. On top of that, she promised me results that she could not achieve on my hair. I understand that my hair was previously dyed with permanent color, however, she word for word PROMISED me that she could “definitely get my hair to where I wanted it to be” by my 2nd appointment. To which she did not. I booked her for a balayage on my hair and after my 2nd appointment my hair was not only orange toned, but it was also left extremely damaged. I knew with the amount of bleach used, that it would be damaged. However, it should not have been left stringy and fried. My hair was left terrible and I had to book an appointment with a different certified cosmetologist to fix my hair the best that she could. On top of that, when the salon owner that she works under ‘Heather’ was there at the 2nd appointment (she was not present at the salon at our 1st appointment), Heather had a hair appointment with a differently client that just so happened to miss their appointment. So because Heather was free, she had come over to help Stephanie with my hair appointment. It’s a good thing that happened, because Heather not only ended up coming over to help Stephanie with my hair, but ended up taking over completely as she was clearly a lot more knowledgeable on blondes and applying the bleach. It’s a bit of a long story, but a brief summary of what ended up happening, was that Heather ended up consistently correcting and giving a lot of pointers/advice to Stephanie on how to properly apply to bleach to my hair and how to effectively do the balayage on my hair. I kid you not, Heather ended up COMPLETELY taking over the process of bleaching and doing the balayage on my hair. Towards the end of my 2nd hair appointment, Stephanie ended up *literally* standing there, scrolling on her phone, while Heather was doing the complete process of my hair. It was extremely unprofessional. I wouldn’t have minded that had I achieved the results that I had wanted, however, I did not. As I said previously, my hair had a lot of orange tone to it, and it was fried in some parts of it. Stephanie should NOT have promised me the results that she did knowing she was inexperienced in doing balayages and that there was a chance of not achieving the results, knowing that I had previously colored hair. Don’t get me wrong, she is a very personable person and is easy to get along with. But I will say that there is a reason as to why she has had her cosmetology license since 2008 yet does not work as a cosmetologist full time. She works full time at a different hourly job and only works her salon job as a little side gig/pick-up job. She constantly advertises her business on several pages to support her ‘small business’ which is a big part as to why I chose to trust her with my hair. I love to suppo
Jen Hoyt
Stephanie did such a beautiful job on mine and my daughter’s hair today. She’s sweet, accommodating and knows what she’s doing. You got a couple of lifetime clients today. Thank you so much!! Highly recommended!
wendy bowers
I could not be more satisfied with the service, cleanliness, and welcoming staff. 100% satisfied.Services: Hair coloring
Tracy Robin
Hello Gorgeous is the best salon in town! Extremely pleasant experience. Heather the owner is not only very skilled at what she does, she is very nice too! Excellent customer service and reasonably priced. I highly recommend Hello Gorgeous!
Kathryn Edic
A beautiful salon with a very sweet and talented esthetician. It was a relaxing experience and I loved how my eyelashes looked once the process was finished. I would recommend Sarah and this salon to anyone!!
Kay Lee
All these reviews are this girls family. She has no idea what she’s doing. I would never go here unless you like all your lashes falling out and mutilated. The business is GROSS. And they’re so disrespectful when you acknowledge their wrong doing. Never go here.
Elaine G
Donna does a great job!! Owner and her parents are very nice!