About Royal Class Service
Royal Class Service is a family-owned business that provides exceptional plumbing, heating, cooling, drain cleaning, and water treatment services. Their service experts are friendly, knowledgeable, and efficient, paying attention to detail and working neatly. They take the time to answer questions, explain options clearly, and are patient with customers. With a focus on timely and quality work, Royal Class Service has earned a reputation for delivering great experiences, from combi-boiler installations to furnace maintenance and annual cleanings. Customers appreciate their professionalism, fair prices, and wonderful customer service. Recently, customers have praised the team for their quick response times and thorough explanations. One customer noted that their heat wasn't working and Royal Class was able to fix the issue on the same day. The team, including Craig, Matt, and Dan, covered floors while working and left the place clean. Another customer highlighted Dylan's professionalism and efficiency in resolving a plumbing issue in their basement. Dylan was absolutely amazing, coming the following morning for an assessment and staying the whole day to fix the problem. The work was clean, urgent, and without an emergent price. Justin also received positive feedback for explaining the benefits of replacing a single valve with separate hot and cold valves and completing the work promptly. Craig and Paul took care of furnace maintenance quickly and fixed an unexpected issue, moving onto the shower faucet and providing options after realizing a previous contractor had gerry-rigged a problem. They were efficient, quick to diagnose, and obtained necessary parts to finish the job the next day. They were easy to talk to and very attentive to making sure pets did not escape. Overall, Royal Class Service continues to impress with their commitment to quality and customer satisfaction.
Dylan was absolutely amazing, I had no bathroom less than 30 days after moving into our new home. They came the following morning for an assessment and literally stayed the whole day and fixed it. My ceiling isn’t pouring water anymore, the work was clean, and they urgently came without an emergent price.
Craig did a very thorough review of our heating systems & explained everything clearly. He made sure we understood his findings before he left. He was prompt & professional. We are VERY happy with today’s service.
Craig and Paul took care of my furnace maintenance quickly and fixed another issue I did not know about. They moved onto my shower faucet and provided options after realizing a previous contractor gerry-rigged a problem. I like that Craig and Paul were quick to diagnose and then provide suggestions. They were efficient and were able to obtain necessary parts to finish the job the next day. They were easy to talk to and were very attentive to making sure my cats did not escape. I appreciate their work ethic and kindness.
I also have to give a shout-out to Scott. I've spoken on the phone with Scott over the past several years, but was able to meet him in person. Great...read full review