About Royal Class Service

Royal Class Service is a family-owned business that provides exceptional plumbing, heating, cooling, drain cleaning, and water treatment services. Their service experts are friendly, knowledgeable, and efficient, paying attention to detail and working neatly. They take the time to answer questions, explain options clearly, and are patient with customers. With a focus on timely and quality work, Royal Class Service has earned a reputation for delivering great experiences, from combi-boiler installations to furnace maintenance and annual cleanings. Customers appreciate their professionalism, fair prices, and wonderful customer service. Recently, customers have praised the team for their quick response times and thorough explanations. One customer noted that their heat wasn't working and Royal Class was able to fix the issue on the same day. The team, including Craig, Matt, and Dan, covered floors while working and left the place clean. Another customer highlighted Dylan's professionalism and efficiency in resolving a plumbing issue in their basement. Dylan was absolutely amazing, coming the following morning for an assessment and staying the whole day to fix the problem. The work was clean, urgent, and without an emergent price. Justin also received positive feedback for explaining the benefits of replacing a single valve with separate hot and cold valves and completing the work promptly. Craig and Paul took care of furnace maintenance quickly and fixed an unexpected issue, moving onto the shower faucet and providing options after realizing a previous contractor had gerry-rigged a problem. They were efficient, quick to diagnose, and obtained necessary parts to finish the job the next day. They were easy to talk to and very attentive to making sure pets did not escape. Overall, Royal Class Service continues to impress with their commitment to quality and customer satisfaction.

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Reviews for Royal Class Service

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  • Apr 2026

    We received top notch service (as always). Craig is extremely thorough and explains everything so you know exactly what is being worked on and if anything further needs to be done. The services offered by Royal Class are excellent.

  • Apr 2026

    I chose right with Royal Class Service when it came to my Bosch Heat Pump installation. From the multiple visits from Dave to correctly size the system, while understanding my budget and recommending the right system, to the very pro install by Dan and Justin it all went smoothly. You really can’t go wrong with this company.

    Update: one year in and Craig provided great service. A really good team.

  • Apr 2026

    I love the fact that they communicate with you the entire day. You are given a picture of your service person and you know when they're going to arrive. Our service tech was wonderful and went above and beyond to help us with all of our needs and answer any questions that we might have.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

 no online estimates accepts credit cards offers military discount

Location

831 Little Britain Rd #300, New Windsor

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