Skip to main content
BestProsInTown
Overall rating
4.7
out of 5
160 reviews
5 star 90%
4 star 1%
3 star 1%
2 star 1%
1 star 7%

About Royal Class Service

Royal Class Service is a family-owned business that provides exceptional plumbing, heating, cooling, drain cleaning, and water treatment services. Their service experts are friendly, knowledgeable, and efficient, paying attention to detail and working neatly. They take the time to answer questions, explain options clearly, and are patient with customers. With a focus on timely and quality work, Royal Class Service has earned a reputation for delivering great experiences, from combi-boiler installations to furnace maintenance and annual cleanings. Customers appreciate their professionalism, fair prices, and wonderful customer service.

Recently, customers have praised the team for their quick response times and thorough explanations. One customer noted that their heat wasn't working and Royal Class was able to fix the issue on the same day. The team, including Craig, Matt, and Dan, covered floors while working and left the place clean. Another customer highlighted Dylan's professionalism and efficiency in resolving a plumbing issue in their basement. Dylan was absolutely amazing, coming the following morning for an assessment and staying the whole day to fix the problem. The work was clean, urgent, and without an emergent price. Justin also received positive feedback for explaining the benefits of replacing a single valve with separate hot and cold valves and completing the work promptly. Craig and Paul took care of furnace maintenance quickly and fixed an unexpected issue, moving onto the shower faucet and providing options after realizing a previous contractor had gerry-rigged a problem. They were efficient, quick to diagnose, and obtained necessary parts to finish the job the next day. They were easy to talk to and very attentive to making sure pets did not escape. Overall, Royal Class Service continues to impress with their commitment to quality and customer satisfaction.

Sep 2026
5.0
Craig G. is a 5- Star Technician! Friendly and knowledgeable. He made my yearly service,on my Royal class installed Navien system, painless. He’s a true gem of a technician
Sep 2026
5.0
The technician was excellent. He arrived on time. He tested all of the aspects of the heating unit and he made sure that the heat was working properly before he left. He was polite, professional, and very knowledgeable.
Sep 2026
5.0
The team at Royal Class was and continues to be very helpful and communicative. The service technician showed up on time, regularly discussed my heating system’s issues with me and provided estimates for the work along the way. I’ve decided to sign an annual contract with Royal as they are very knowledgeable and responsive.
Photos of Royal Class Service, 831 Little Britain Road Suite 300,  New Windsor
All 28 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Good to know

  •  no online estimates
  • accepts credit cards
  • offers military discount

Location

831 Little Britain Road Suite 300, New Windsor, NY 12553

Similar Pros in Your Area

For local businesses

Is this your business?

Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.

Write a review

Royal Class Service · 831 Little Britain Road Suite 300, New Windsor, NY 12553

Your rating *

Write what you would want to read before calling. Please leave out contact details.

Photos optional

Add a photo

Royal Class Service

Photos of the work, the vehicle or the premises. They appear on the profile once reviewed.

Call Directions Website