Mother’s Day florist never came. Their phone number is on the Rocklandflorist.net (there is no Rockland Florist company) website and the website uses a third party broker Teleflora. Very unreliable - do NOT use them. Go to a different local florist.
April 2026
I placed an order through Teleflora that was fulfilled by this florist. Imagine my surprise when I arrived at the funeral home to see the deluxe peace lily plant I ordered for my dear friend's mom's passing was a gardenia in bucket - less that half the size, sitting on a shelf in the back of the room. No acknowledgment or phone call by either the florist or Teleflora to let me know of the substitution - which clearly was NOT a comparable item. So frustrating and angering. Buyer beware!!!!!!
February 2026
I ordered flowers to be delivered to a grieving family. A woman from the store called me with questions about the delivery address and as I was trying to answer her as best I could, she became frustrated and literally hung up the phone on me. I called back several times to question why she hung up and also because I was now concerned about my flowers being delivered on time, but no answer. I emailed the shop, but no response. I called the next day and spoke to a different woman, who said she couldn’t apologize for whoever hung up on me because she was not at work the day before. I asked for a call back from a manager or the owner, and finally, after repeatedly... read full review
Mother’s Day florist never came. Their phone number is on the Rocklandflorist.net (there is no Rockland Florist company) website and the website uses a third party broker Teleflora. Very unreliable - do NOT use them. Go to a different local florist.
I placed an order through Teleflora that was fulfilled by this florist. Imagine my surprise when I arrived at the funeral home to see the deluxe peace lily plant I ordered for my dear friend's mom's passing was a gardenia in bucket - less that half the size, sitting on a shelf in the back of the room. No acknowledgment or phone call by either the florist or Teleflora to let me know of the substitution - which clearly was NOT a comparable item. So frustrating and angering. Buyer beware!!!!!!
I ordered flowers to be delivered to a grieving family. A woman from the store called me with questions about the delivery address and as I was trying to answer her as best I could, she became frustrated and literally hung up the phone on me. I called back several times to question why she hung up and also because I was now concerned about my flowers being delivered on time, but no answer. I emailed the shop, but no response. I called the next day and spoke to a different woman, who said she couldn’t apologize for whoever hung up on me because she was not at work the day before. I asked for a call back from a manager or the owner, and finally, after repeatedly... read full review