You spent half of the day running around, looking for weights. I have to buy my own personal accessories to use on the machines because they don’t have it for example rope, bar, clip…. I hate it when people come take up multiple machine, people would leave bag at machine, phone on another machine and water bottle on another machine.
Nerik M.
Jun 2026
The gym is not maintained properly and is often very dirty. It feels as though it is only cleaned once a month. In addition, the customer service is unfriendly and unhelpful. I would not recommend this gym based on my experience.
Joseph Koester
Jun 2026
I had a problem with my wifi!! Jerry Brown, got me connected... Please if you have an issue talk with him.
Charmed Dee
May 2026
Find another gym!!! UPDATE T So now they have closed one of thier gyms in long island forcing ppl to come here The gym is packed no where no time at all to exercise. I had to go in the yoga studio n work out after cardio which is fine if tht is something i want to do. No equipment is available. If u do get a machine, u will have a person waiting hubbering over u until u are finished. N while u can share ur machine while u work out its not always practical n sometimes u want to be alone with no other germs. Dont even think abt going to the back where the dumb bells are. The only time to go is 1am 2am 3am. What the hell are you all doing!! CUSTOMERS didn't sign up for a disco Hygenically this isnt safe! I started to accept this gym n was going to give it a different view point after a while of accepting u all bought out my gym, but now I also hear ur closing the gym in Howard beach. Where are ppl working out. Oh wait u dont care. Most ppl are lifting weights for real purpose, especially women. There are NO LIGHTER WIEGHTS 5 N 10 PDS AVAILABLE. u have to bring ur own. What a joke
The gym is always busy, leaving u with little to choose from, I've tried other gyms of theirs, same issue, they bought out my beautiful big gym 24hrs spacious gym n shut down n left me with nothing, as the other review said equipt everywhere, needs to be open earlier, especially on weekends if u aren't going to be 24hrs. Can't do a full work out. I'm miserable at this gym i miss my old gym
Glen Pinto
May 2026
Currently going to this gym and it is 1 of the best gyms I have ever signed up for . 1 of the best gyms to go to when you have a car . There’s usually always parking even on the busy days . Best times to work out there are the mornings and nights to avoid the rush . lots of machines and dumbbells to use for every single body part you want to work out . The personal trainers there are helpful and informative on getting you the information you need to maintain a healthy lifestyle and build muscle . They have a swimming pool and a jacuzzi there also . There’s a racquet ball court . There used to be a basketball court there but now it’s just an open space . lots of treadmills also , A store to buy to protein shakes and they have certain events with a DJ at times , they also have yoga and Zumba classes too . The gym is also huge as well . Also very conveniently located near the Long Island Expressway .
Eric Lee
May 2026
The good: This gym is huge The turf area is big Multiple machines for each body part
The bad: Machines that are broken rarely gets repaired in a timely fashion Dirty locker rooms Over crowded effective for the size of the gym Dumbbells are never racked (employees & members don't care) Many members have body oder
Mary Grlic
May 2026
as with many la fitnesses, this gym is very disorganized and weights are always all over the place. i don’t know who cleans this place, but i don’t understand how dumbbells can quite literally never be in the right place, and some are even missing.
classes have ok instructors. specifically, the mat pilates class has a very rude and disrespectful instructor. i have attended her class 3 times and she always goes over time at least 5-10 minutes. one time she said it was her class and she makes the rules, which i find ironic since i pay to come here and would like my instructor to respect my attendance and more importantly my time. she also got mad at us and told us we had to do things her way.
classic LA experience, but many cardio machines don’t work oftentimes (especially treadmills).
staff isn’t very helpful nor accommodating and just wants to sell and make money.
had a good reformer pilates experience, i do enjoy that they offer that. also overall clean bathrooms, locker room, gym equipment, etc. and i always see custodians working so i trust it is a clean gym.
overall a lot of the gym feels outdated, but it works. i come here because i have the membership but honestly wouldnt go here if it wasn’t convenient. big gym, which i like.
John Hyun
May 2026
The restrooms smell terrible, mold covers the shower walls, and some of the soap dispensers reek of decay. They pay so little attention to cleanliness that the facilities have become unsanitary—yet they seem intent on simply packing people in regardless. Please, a significant effort is urgently needed to maintain proper hygiene.
Jackie Lemon-Denton
May 2026
The Wednesday morning Life Guard doe his very best to ensure all swimmers have ample training time and avoid swim
Tiyah Clymer
May 2026
The customer service is good. Erica was so personable and helpful. Everyone is nice. But Please guys would it be possible to do a deep clean? The women's showers are so gross, the hair is just piled up on the shower floor. The pool area is disgusting; sand and dirt and sediment of some kind is all over the floor and at the bottom surface of the pool. The water isnt clear. Waterbugs on the floor. Come on y'all. I'm not even a gym girly and after hemming and hawing I decided to rejoin and it's my full intention to use my membership to its fullest. But maybe the gym needs to be closed down for a good 48 hours and yall hire a cleaning company to do a complete over haul and I'm telling you won't be able to keep the customers away and that 3.8 rating will rise! Please, if yall really care about the clientele please please please clean that gym from top to bottom. Please
Matt Varu
You spent half of the day running around, looking for weights. I have to buy my own personal accessories to use on the machines because they don’t have it for example rope, bar, clip….
I hate it when people come take up multiple machine, people would leave bag at machine, phone on another machine and water bottle on another machine.
Nerik M.
The gym is not maintained properly and is often very dirty. It feels as though it is only cleaned once a month. In addition, the customer service is unfriendly and unhelpful. I would not recommend this gym based on my experience.
Joseph Koester
I had a problem with my wifi!! Jerry Brown, got me connected... Please if you have an issue talk with him.
Charmed Dee
Find another gym!!!
UPDATE T So now they have closed one of thier gyms in long island forcing ppl to come here
The gym is packed no where no time at all to exercise. I had to go in the yoga studio n work out after cardio which is fine if tht is something i want to do. No equipment is available. If u do get a machine, u will have a person waiting hubbering over u until u are finished. N while u can share ur machine while u work out its not always practical n sometimes u want to be alone with no other germs. Dont even think abt going to the back where the dumb bells are.
The only time to go is 1am 2am 3am. What the hell are you all doing!! CUSTOMERS didn't sign up for a disco
Hygenically this isnt safe! I started to accept this gym n was going to give it a different view point after a while of accepting u all bought out my gym, but now I also hear ur closing the gym in Howard beach. Where are ppl working out. Oh wait u dont care. Most ppl are lifting weights for real purpose, especially women. There are NO LIGHTER WIEGHTS 5 N 10 PDS AVAILABLE. u have to bring ur own. What a joke
The gym is always busy, leaving u with little to choose from, I've tried other gyms of theirs, same issue, they bought out my beautiful big gym 24hrs spacious gym n shut down n left me with nothing, as the other review said equipt everywhere, needs to be open earlier, especially on weekends if u aren't going to be 24hrs. Can't do a full work out. I'm miserable at this gym i miss my old gym
Glen Pinto
Currently going to this gym and it is 1 of the best gyms I have ever signed up for . 1 of the best gyms to go to when you have a car . There’s usually always parking even on the busy days . Best times to work out there are the mornings and nights to avoid the rush . lots of machines and dumbbells to use for every single body part you want to work out . The personal trainers there are helpful and informative on getting you the information you need to maintain a healthy lifestyle and build muscle . They have a swimming pool and a jacuzzi there also . There’s a racquet ball court . There used to be a basketball court there but now it’s just an open space . lots of treadmills also , A store to buy to protein shakes and they have certain events with a DJ at times , they also have yoga and Zumba classes too . The gym is also huge as well . Also very conveniently located near the Long Island Expressway .
Eric Lee
The good:
This gym is huge
The turf area is big
Multiple machines for each body part
The bad:
Machines that are broken rarely gets repaired in a timely fashion
Dirty locker rooms
Over crowded effective for the size of the gym
Dumbbells are never racked (employees & members don't care)
Many members have body oder
Mary Grlic
as with many la fitnesses, this gym is very disorganized and weights are always all over the place. i don’t know who cleans this place, but i don’t understand how dumbbells can quite literally never be in the right place, and some are even missing.
classes have ok instructors. specifically, the mat pilates class has a very rude and disrespectful instructor. i have attended her class 3 times and she always goes over time at least 5-10 minutes. one time she said it was her class and she makes the rules, which i find ironic since i pay to come here and would like my instructor to respect my attendance and more importantly my time. she also got mad at us and told us we had to do things her way.
classic LA experience, but many cardio machines don’t work oftentimes (especially treadmills).
staff isn’t very helpful nor accommodating and just wants to sell and make money.
had a good reformer pilates experience, i do enjoy that they offer that. also overall clean bathrooms, locker room, gym equipment, etc. and i always see custodians working so i trust it is a clean gym.
overall a lot of the gym feels outdated, but it works. i come here because i have the membership but honestly wouldnt go here if it wasn’t convenient. big gym, which i like.
John Hyun
The restrooms smell terrible, mold covers the shower walls, and some of the soap dispensers reek of decay. They pay so little attention to cleanliness that the facilities have become unsanitary—yet they seem intent on simply packing people in regardless. Please, a significant effort is urgently needed to maintain proper hygiene.
Jackie Lemon-Denton
The Wednesday morning Life Guard doe his very best to ensure all swimmers have ample training time and avoid swim
Tiyah Clymer
The customer service is good. Erica was so personable and helpful. Everyone is nice. But Please guys would it be possible to do a deep clean? The women's showers are so gross, the hair is just piled up on the shower floor. The pool area is disgusting; sand and dirt and sediment of some kind is all over the floor and at the bottom surface of the pool. The water isnt clear. Waterbugs on the floor. Come on y'all. I'm not even a gym girly and after hemming and hawing I decided to rejoin and it's my full intention to use my membership to its fullest. But maybe the gym needs to be closed down for a good 48 hours and yall hire a cleaning company to do a complete over haul and I'm telling you won't be able to keep the customers away and that 3.8 rating will rise! Please, if yall really care about the clientele please please please clean that gym from top to bottom. Please