FHR , Jim gave me a reasonable estimate, then sent handymen who were doing roofing work between coming to my home instead of professionals ie: electrician, plumber, tile installer! Pictures below show uneven grout lines even with the spacers used as well as mixing stacking and offset patterns on tile! When I called Jim out on the mess his men were making he became insulted! I insisted they remove the tile, then found out his men didn’t seal the durarock at all and his tile installer Nelson who he said was his “best” put tile adhesive on like pancakes instead of troweling it on as seen in pics! After a couple of years these tiles would have started coming off which would have been catastrophic with the tiles above my head!! And as far as the electrical, he put in the cheapest hi hat lights and put in led bulbs instead of using sealed led lights and his man also took out my gfi outlet and put in regular instead! The fan was also the cheapest you could buy and nowhere near the power needed to handle the size of the bathroom! Also while pulling out the existing floor his men ruptured my baseboard heater knocking out my whole second floor for which I had to call in my own plumber to fix at my own expense!! Jim then refused to send competent workman to redo job and wanted to back out of contract with only minimal money back! After going back and forth I did get more of my money back but not all!! Please stay far away from this company, Jim will promise the world and give you a fistful of dirt!! He’s a smooth salesman but he seems to subcontract out to workman he picks up at Home Depot or outside 7-11!!
May 2022
FHR , Jim gave me a reasonable estimate, then sent handymen who were doing roofing work between coming to my home instead of professionals ie: electrician, plumber, tile installer! Pictures below show uneven grout lines even with the spacers used as well as mixing stacking and offset patterns on tile! When I called Jim out on the mess his men were making he became insulted! I insisted they remove the tile, then found out his men didn't seal the durarock at all and his tile installer Nelson who he said was his "best" put tile adhesive on like pancakes instead of troweling it on as seen in pics! After a couple of years these tiles would have started coming off which would have been catastrophic with the tiles above my head!! And as far as the electrical, he put in the cheapest hi hat lights and put in led bulbs instead of using sealed led lights and his man also took out my gfi outlet and put in regular instead! The fan was also the cheapest you could buy and nowhere near the power needed to handle the size of the bathroom! Also while pulling out the existing floor his men ruptured my baseboard heater knocking out my whole second floor for which I had to call in my own plumber to fix at my own expense!! Jim then refused to send competent workman to redo job and wanted to back out of contract with only minimal money back! After going back and forth I did get more of my money back but not all!! Please stay far away from this company, Jim will promise the world and give you a fistful of dirt!! He's a smooth salesman but he seems to subcontract out to workman he picks up at Home Depot or outside 7-11!!
May 2021
On November 3rd, 6 months ago now, my mother recommended this company to do my windows in my house. I sat down with Jimmy and they threw me a hell of a sales pitch. He told be he hopes to have the windows done before Thanksgiving, if not definitely before Christmas. He told me he was going to put the order in immediately and that he did not have to measure my windows because he has the measurements of them already through google... I thought that was strange and have never knew you could do that... but I'm very new to this and gave him the benefit of the doubt.... handed him a deposit and then he disappeared for a short time. He was very bad at keeping in touch, constantly screening my calls (I know this because If I called from an unfamiliar number he would answer) and always had an excuse. Anyway... he did not make his Thanksgiving or Christmas dead line... then finally in early February he sends "His best window guy" to measure the windows at my house... obviously the Google measurements was a made up thing... then he finally puts the order for the windows. 3 weeks go by and the windows show up at my house, so I put them in my garage and inform him that they have arrived. Then he tells me he should be there by the weekend. He tells me he will be here next weekend every week for a little over a month before he finally sets up a date. Mind you he is still very difficult to get a hold of and never has a definite answer. So he tells me he will finally be sending a crew and I need to take off Monday and Tuesday. Monday morning he calls me and says his guys are stuck on another job and will be there in the afternoon... those guys never showed up. I took a day off for nothing. But Tuesday morning a DIFFERENT CREW shows up and takes out 4 of my windows... and when they went to put the new windows in NON OF THE WINDOWS THAT HIS "BEST WINDOW GUY" MEASURED FIT! THEY WERE ALL OFF BY AN INCH... ALL 13 WINDOWS. And they broke 4 of my windows coming out... so they SCREW my windows back in and left... now I can't even open them... a week later he sends another crew to remeasure all the windows... but then decides he wants to make these windows fit by hacking up my frames. I told him to give me my money back and take these windows back... again... a month of screening my calls goes by as I sit here with no money to move on and screwed shut windows... thanks fhr construction. Update: finally got some of my money back. Jimmy shows up at my house and offers to properly reframe my windows and trim on him. He figures he would rather lose on material then the 4k on windows. Makes sense. He gives me some time to think about it. After he leaves that night I call him to take him up on his offer thinking... hell how much more can he really mess up... I made it this far... BUT CAN YOU BELIEVE HE BLEW ME OFF. He did answer me... I called him the next day... he told me he would call me back and never did... so now I have these windows sitting in my garage and I still have to chase him for the rest of my money Do yourself a favor and DO NOT GET INVOLVED WITH THIS COMPANY. THERE ARE PLENTY OF OTHER RESPECTABLE COMPANYS. Do not make the same mistake I have.
FHR , Jim gave me a reasonable estimate, then sent handymen who were doing roofing work between coming to my home instead of professionals ie: electrician, plumber, tile installer! Pictures below show uneven grout lines even with the spacers used as well as mixing stacking and offset patterns on tile! When I called Jim out on the mess his men were making he became insulted! I insisted they remove the tile, then found out his men didn’t seal the durarock at all and his tile installer Nelson who he said was his “best” put tile adhesive on like pancakes instead of troweling it on as seen in pics! After a couple of years these tiles would have started coming off which would have been catastrophic with the tiles above my head!! And as far as the electrical, he put in the cheapest hi hat lights and put in led bulbs instead of using sealed led lights and his man also took out my gfi outlet and put in regular instead! The fan was also the cheapest you could buy and nowhere near the power needed to handle the size of the bathroom! Also while pulling out the existing floor his men ruptured my baseboard heater knocking out my whole second floor for which I had to call in my own plumber to fix at my own expense!! Jim then refused to send competent workman to redo job and wanted to back out of contract with only minimal money back! After going back and forth I did get more of my money back but not all!! Please stay far away from this company, Jim will promise the world and give you a fistful of dirt!! He’s a smooth salesman but he seems to subcontract out to workman he picks up at Home Depot or outside 7-11!!
FHR , Jim gave me a reasonable estimate, then sent handymen who were doing roofing work between coming to my home instead of professionals ie: electrician, plumber, tile installer! Pictures below show uneven grout lines even with the spacers used as well as mixing stacking and offset patterns on tile! When I called Jim out on the mess his men were making he became insulted! I insisted they remove the tile, then found out his men didn't seal the durarock at all and his tile installer Nelson who he said was his "best" put tile adhesive on like pancakes instead of troweling it on as seen in pics! After a couple of years these tiles would have started coming off which would have been catastrophic with the tiles above my head!! And as far as the electrical, he put in the cheapest hi hat lights and put in led bulbs instead of using sealed led lights and his man also took out my gfi outlet and put in regular instead! The fan was also the cheapest you could buy and nowhere near the power needed to handle the size of the bathroom! Also while pulling out the existing floor his men ruptured my baseboard heater knocking out my whole second floor for which I had to call in my own plumber to fix at my own expense!! Jim then refused to send competent workman to redo job and wanted to back out of contract with only minimal money back! After going back and forth I did get more of my money back but not all!! Please stay far away from this company, Jim will promise the world and give you a fistful of dirt!! He's a smooth salesman but he seems to subcontract out to workman he picks up at Home Depot or outside 7-11!!
On November 3rd, 6 months ago now, my mother recommended this company to do my windows in my house. I sat down with Jimmy and they threw me a hell of a sales pitch. He told be he hopes to have the windows done before Thanksgiving, if not definitely before Christmas. He told me he was going to put the order in immediately and that he did not have to measure my windows because he has the measurements of them already through google... I thought that was strange and have never knew you could do that... but I'm very new to this and gave him the benefit of the doubt.... handed him a deposit and then he disappeared for a short time. He was very bad at keeping in touch, constantly screening my calls (I know this because If I called from an unfamiliar number he would answer) and always had an excuse. Anyway... he did not make his Thanksgiving or Christmas dead line... then finally in early February he sends "His best window guy" to measure the windows at my house... obviously the Google measurements was a made up thing... then he finally puts the order for the windows. 3 weeks go by and the windows show up at my house, so I put them in my garage and inform him that they have arrived. Then he tells me he should be there by the weekend. He tells me he will be here next weekend every week for a little over a month before he finally sets up a date. Mind you he is still very difficult to get a hold of and never has a definite answer. So he tells me he will finally be sending a crew and I need to take off Monday and Tuesday. Monday morning he calls me and says his guys are stuck on another job and will be there in the afternoon... those guys never showed up. I took a day off for nothing. But Tuesday morning a DIFFERENT CREW shows up and takes out 4 of my windows... and when they went to put the new windows in NON OF THE WINDOWS THAT HIS "BEST WINDOW GUY" MEASURED FIT! THEY WERE ALL OFF BY AN INCH... ALL 13 WINDOWS. And they broke 4 of my windows coming out... so they SCREW my windows back in and left... now I can't even open them... a week later he sends another crew to remeasure all the windows... but then decides he wants to make these windows fit by hacking up my frames. I told him to give me my money back and take these windows back... again... a month of screening my calls goes by as I sit here with no money to move on and screwed shut windows... thanks fhr construction. Update: finally got some of my money back. Jimmy shows up at my house and offers to properly reframe my windows and trim on him. He figures he would rather lose on material then the 4k on windows. Makes sense. He gives me some time to think about it. After he leaves that night I call him to take him up on his offer thinking... hell how much more can he really mess up... I made it this far... BUT CAN YOU BELIEVE HE BLEW ME OFF. He did answer me... I called him the next day... he told me he would call me back and never did... so now I have these windows sitting in my garage and I still have to chase him for the rest of my money Do yourself a favor and DO NOT GET INVOLVED WITH THIS COMPANY. THERE ARE PLENTY OF OTHER RESPECTABLE COMPANYS. Do not make the same mistake I have.