I have a ge cafe series refrigerator that was freezing up. Called them, they came quickly and diagnosed the problem with multiple sensors needed to be replaced. They had the parts on hand. Very happy with the service, price, and professionalism. Will definitely use them again rather than replacing these expensive appliances that seem to break often due to all the electronics these days.
November 2024
First time using this company. Dockeys was referred to me by a real estate agent friend. I was having an issue with my fridge making a really loud noise periodically (several times a day). I called and made an appointment. They were very open to working with my schedule and were able to come by the very next day. The technician (Juno) showed up on time, knew within 5 mins of looking at the fridge, what the problem was, and how to fix it. He let me know that he might have the part in his truck (and if not, he would be able to go get the part from the office). Someone called from the office about 15 mins later to let me know that Juno had gone to the office and gave... read full review
September 2024
Called them this morning and spoke to someone who was incredibly nice. Offered to come by today which they did. Knew exactly what was wrong with the refrigerator and fixed it. I thought they were very reasonable in cost and very nice to work with
I have a ge cafe series refrigerator that was freezing up. Called them, they came quickly and diagnosed the problem with multiple sensors needed to be replaced. They had the parts on hand. Very happy with the service, price, and professionalism. Will definitely use them again rather than replacing these expensive appliances that seem to break often due to all the electronics these days.
First time using this company. Dockeys was referred to me by a real estate agent friend. I was having an issue with my fridge making a really loud noise periodically (several times a day). I called and made an appointment. They were very open to working with my schedule and were able to come by the very next day. The technician (Juno) showed up on time, knew within 5 mins of looking at the fridge, what the problem was, and how to fix it. He let me know that he might have the part in his truck (and if not, he would be able to go get the part from the office). Someone called from the office about 15 mins later to let me know that Juno had gone to the office and gave... read full review
Called them this morning and spoke to someone who was incredibly nice. Offered to come by today which they did. Knew exactly what was wrong with the refrigerator and fixed it. I thought they were very reasonable in cost and very nice to work with