About Orange County Pools & Spas
Orange County Pools & Spas has been the leading provider of backyard recreation solutions for over 50 years. As a family-owned and operated business since 1969, they take pride in offering premier brands, products, and innovative solutions to customers in Orange County, Dutchess County, Putnam County, and the surrounding areas. The knowledgeable and dedicated staff at Orange County Pools & Spas are renowned for their excellent service and expertise in pools, hot tubs, swim spas, home courts, supplies, and chemicals. Customers have consistently praised the family-owned business for its great service, helpful guidance, and exceptional customer support, particularly from the extraordinary service department. Whether upgrading a spa or making a new purchase, the team at Orange County Pools & Spas ensures a seamless and enjoyable experience for their clients. Recently, the team has been highly praised for their quick and excellent response, with staff like Dan L treating customers like close family friends. Customers have expressed their gratitude for the thorough assistance in choosing hot tubs, such as the Wellis Kilimanjaro, and for the detailed explanations of models, delivery, and maintenance. The delivery process is smooth, and staff often go above and beyond, offering tutorials and support even after installation. Many customers highly recommend visiting the Mohegan Lake location to speak with knowledgeable staff like Dan, especially for those considering purchasing a hot tub, regardless of budget. The consistent top-quality service and friendly guidance make Orange County Pools & Spas a trusted choice for backyard recreation needs.
Dan at Orange County Pools & Spas was great to work with, helpful guidance, smooth install, and excellent support throughout. Special thanks to Pat for handling the delivery so professionally. Highly recommend.
As a first time hot tub owner, I didn’t really know what to expect. After visiting a couple of showrooms, I realized exactly how much I didn’t know. Luckily, I came across Dan at Orange County and he went over everything with me. He was the point man from selecting a model, to delivery, to how to use the additives. Looking forward to enjoying this new tub, especially knowing OC is just a phone call away.
From Vincent who helped us pick out the right Hot Tub, to Pat the installer and Dan who came out and explained in detail the features this is a 5 Star company can't say enough in this day and age what customer service means they have it Thanks again