Ultimate Spectacle

Jan 2024

Five stars for Maria, zero stars for management.On 12/13/23 at about 10:15 am, I was at the Campbell Plaza location and witnessed a customer being extremely rude to the entire staff. She was screaming at them and made everyone in the room uncomfortable for over 45 minutes. Maria, the sales associate that she was working with, was very kind and professional with this customer the entire time as this customer continued to be disrespectful to her and other members of the staff. I just wanted to say that Maria handled this situation exceptionally well, given how rude the customer was. She was more than willing to listen to her and help resolve her issue, giving this customer...read full review

Jan 2024

Dear Ultimate Spectacle Team,I hope this letter finds you all well. I am writing to express my utmost appreciation for one of your outstanding employees, Valerie. Her exceptional service and dedication to helping me find the perfect glasses at a reasonable price were truly remarkable.From the moment I walked into your store, Valerie's warm and friendly demeanor immediately put me at ease. Her knowledge and expertise in eyewear were evident as she patiently assisted me in finding the right frames that suited my style and needs.Valerie's commitment to providing excellent customer service was truly commendable. She took the time to understand my preferences and guided me...read full review

Dec 2023

Amazing customer service and friendly staff! Had an emergency on a Friday while traveling from out of town and they got me in and took care ASAP!!! Can’t say enough great things