The wait time here is absolutely unacceptable. I checked in at 10 AM and, THREE hours later, I’m still sitting in the waiting area waiting to be seen by the ophthalmologist. It feels like they consistently overbook appointments while having too few doctors available. Every single visit involves an insanely long wait, and today is no different. Other patients in the waiting room are saying the same thing, so this clearly isn’t an isolated issue.
November 2025
I have been a patient of Cynthia Boccia's for two months now. Cynthia is an Occupational Therapist and she has decades of experience. Her knowledge and professionalism speak for themselves, but it is her compassion and genuine concern for you that make her stand out. Cynthia doesn't just go through the motions, She CARES. She takes a personal interest in you and celebrates your achievements and progress along with you. There are no words to convey how much she has helped me. Cynthia has given me my life back.
October 2025
The cardiologist that I saw ordered multiple diagnostic tests. I called the billing office and left a message asking for estimates. A few days later I received a call back and was told to ask my insurance for an estimate. I answered that my insurance company doesn’t know what tests the doctor ordered and neither do I. The person refused to give me an estimate or CPT codes so I could try to figure out the cost on my own. The Middletown Medical Patient Bill Of Rights, the federal No Surprise Medical Bill law, and the New York State No Surprise Medical Bill law all require providers to give cost estimates. For one of the tests I was told that it was cash only and to bring... read full review
The wait time here is absolutely unacceptable. I checked in at 10 AM and, THREE hours later, I’m still sitting in the waiting area waiting to be seen by the ophthalmologist. It feels like they consistently overbook appointments while having too few doctors available. Every single visit involves an insanely long wait, and today is no different. Other patients in the waiting room are saying the same thing, so this clearly isn’t an isolated issue.
I have been a patient of Cynthia Boccia's for two months now. Cynthia is an Occupational Therapist and she has decades of experience. Her knowledge and professionalism speak for themselves, but it is her compassion and genuine concern for you that make her stand out. Cynthia doesn't just go through the motions, She CARES. She takes a personal interest in you and celebrates your achievements and progress along with you. There are no words to convey how much she has helped me. Cynthia has given me my life back.
The cardiologist that I saw ordered multiple diagnostic tests. I called the billing office and left a message asking for estimates. A few days later I received a call back and was told to ask my insurance for an estimate. I answered that my insurance company doesn’t know what tests the doctor ordered and neither do I. The person refused to give me an estimate or CPT codes so I could try to figure out the cost on my own. The Middletown Medical Patient Bill Of Rights, the federal No Surprise Medical Bill law, and the New York State No Surprise Medical Bill law all require providers to give cost estimates. For one of the tests I was told that it was cash only and to bring... read full review