JCPenney Portraits

Mar 2024

Jesse, Trish, and Jessie were incredible! If I could give more than 5 stars I would. Professional, so accommodating, patient, energetic, and kind. I cannot say enough great things about this portrait studio and them as photographers and employees. I have been here 4 times and am more than satisfied with the images, the turnaround time, the customer service, and friendly, upbeat nature. Thank you!

Jan 2024

Photographer and her assistant did AMAZING, my photos came out great. But shame on JCPenney for double double and triple booking appointment times. My appointment was at 2:45 and I didn’t get in until 4:45 then out until 5:30. I expected a wait because of the holiday weekend, but not that drastic and many people had it worse. The manager (male) was barely helping his employees and spent a lot of time on the phone instead of helping. They clearly need a better system, I felt terrible for the clearly exhausted and overwhelmed employees.

Dec 2023

Went for family photos and had an absolutely amazing experience. We had Trish and she was amazing. My husband and I had our toddler and newborn. She was able to get a surprising amount of good photos of my newborn despite him being a bit cranky and crying. After a certain point my toddler had also had enough, and she handled that very well too. All of the pictures, posed and candid, came out fantastic. She also juggled answering a lot of phone calls in between photos and checkout. I'm not sure what she's getting paid, but I'm sure it isn't enough.