I'VE HAD THE GUTTER HELMET SYSTEM FOR ABOUT 10 YEARS. I HAVE BEEN PLEASED WITH THE HEATED SYSTEM. RECENTLY I HAD A DYSFUNCTION OF THE HEATING SYSTEM RESULTING IN DAMAGE TO MY FAMILY ROOM CEILING. THIS DAMAGE TO THE WIRING IS NOW A FIRE HAZARD. I'VE TRIED SEVERAL TIMES OVER THE PAST 6 WEEKS TO MAKE ARRANGEMENTS TO HAVE THE SYSTEM REPAIRED. THEY HAVE MADE LITTLE EFFORT TO RESOLVE MY PREDICAMENT. I'M EVEN WILLING TO PAY TO HAVE IT RESOLVED! AT THIS POINT I WOULD HIGHLY RECOMMEND NOT GETTING GUTTER HELMET, BECAUSE THEY DO NOT STAND BEHIND THEIR OWN PRODUCT. A VERY DISSATISFIED CUSTOMER
Oct 2021
Got gutters years ago. Love it. Had roof done over and wanted them to come back and readjust gutter helmet because roofers didn't put back on right. Never call back. It's not like I wouldn't pay for adjustment so who would think it they would come back when it's warrented.
Oct 2021
Gutter Helmets installed 3 years ago, all is great but now trying to reach someone for maintenance. I keep leaving messages and don't even get a call back. What's going on?
I'VE HAD THE GUTTER HELMET SYSTEM FOR ABOUT 10 YEARS. I HAVE BEEN PLEASED WITH THE HEATED SYSTEM. RECENTLY I HAD A DYSFUNCTION OF THE HEATING SYSTEM RESULTING IN DAMAGE TO MY FAMILY ROOM CEILING. THIS DAMAGE TO THE WIRING IS NOW A FIRE HAZARD. I'VE TRIED SEVERAL TIMES OVER THE PAST 6 WEEKS TO MAKE ARRANGEMENTS TO HAVE THE SYSTEM REPAIRED. THEY HAVE MADE LITTLE EFFORT TO RESOLVE MY PREDICAMENT. I'M EVEN WILLING TO PAY TO HAVE IT RESOLVED!
AT THIS POINT I WOULD HIGHLY RECOMMEND NOT GETTING GUTTER HELMET, BECAUSE THEY DO NOT STAND BEHIND THEIR OWN PRODUCT.
A VERY DISSATISFIED CUSTOMER
Got gutters years ago. Love it. Had roof done over and wanted them to come back and readjust gutter helmet because roofers didn't put back on right. Never call back. It's not like I wouldn't pay for adjustment so who would think it they would come back when it's warrented.
Gutter Helmets installed 3 years ago, all is great but now trying to reach someone for maintenance. I keep leaving messages and don't even get a call back. What's going on?