About Ehrlich Pest Control
Ehrlich Pest Control has been serving Middletown, NY since 1928, providing customized pest control solutions for homes and businesses. Their integrated approach focuses on prevention, removal, and exclusion, backed by a customer satisfaction guarantee. Certified specialists eliminate common pests, including ticks, mosquitoes, and more, using eco-friendly methods for peace of mind. While some customers have reported mixed experiences, particularly regarding communication and scheduling, others have praised the thoroughness and professionalism of technicians like Corey Decker. Many appreciate the good job done by techs, highlighting their knowledge and friendliness. However, there have been serious concerns regarding unauthorized charges and lack of response to complaints. Overall, Ehrlich offers effective pest control solutions, but improvements in customer service are needed.
I had a horrible experience with this company. They took liberties that they are not entitled to. First of all, my husband called them for an estimate. What they did was come to our home, set traps without permission and then proceeded to charge my credit card without authorization that they had used a year prior. That is theft! You do not charge a person’s credit card without them authorizing the payment. I will never use them again, and I told them to remove all my information from their system especially my credit card information. After repeated requests to find out who authorized the withdrawal from my account, I got no answer. I asked to speak to a supervisor...read full review
I called Ehrlich to come to the house to treat for bees. My technician, Corey Decker, was thorough as always. I have been a customer since 2012 and will continue to call on Ehrlich for all of my pest control issues. Kudos to Corey for always being professional, knowledgeable, polite, and for getting the job done!
For over two years I have received excellent service from Howie at my home in Accord. He is always professional and helpful with any questions or issues I have. I want to say how much I appreciate his expertise and support. Thank you Howie for a job well done!